Help Desk Technician

Posted on Sep 25, 2024 by Computer Task Group, Inc
Anchorage, AK
Customer Service
Immediate Start
Annual Salary
Full-Time
Description:

CTG is seeking to fill a Help Desk Technician opening for our client in Anchorage, AK.

Location: Anchorage, AK

Duration: 4 months

Duties:

Provide first-level technical support to users by troubleshooting and resolving hardware, software, and network-related issues.

Responsibilities include responding to user inquiries, diagnosing problems, and guiding users through step-by-step solutions.

The technician will document issues, track tickets, and escalate complex problems to higher-level support when necessary.

Skills:

Strong communication skills, a customer-oriented approach, and familiarity with common IT systems (e.g., Microsoft Office, Active Directory) are essential.

Education:

High School Diploma

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Rebecca Olan at (url removed). Kindly forward this to any other interested parties. Thank you!

About Us:

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Reference: 202409993

https://jobs.careeraddict.com/post/95579332

Help Desk Technician

Posted on Sep 25, 2024 by Computer Task Group, Inc

Anchorage, AK
Customer Service
Immediate Start
Annual Salary
Full-Time
Description:

CTG is seeking to fill a Help Desk Technician opening for our client in Anchorage, AK.

Location: Anchorage, AK

Duration: 4 months

Duties:

Provide first-level technical support to users by troubleshooting and resolving hardware, software, and network-related issues.

Responsibilities include responding to user inquiries, diagnosing problems, and guiding users through step-by-step solutions.

The technician will document issues, track tickets, and escalate complex problems to higher-level support when necessary.

Skills:

Strong communication skills, a customer-oriented approach, and familiarity with common IT systems (e.g., Microsoft Office, Active Directory) are essential.

Education:

High School Diploma

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Rebecca Olan at (url removed). Kindly forward this to any other interested parties. Thank you!

About Us:

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Reference: 202409993

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