Help Desk Technician
Posted on Sep 19, 2024 by Marquis Companies
Portland, OR
Customer Service
Immediate Start
Annual Salary
Full-Time
Overview:
Help Desk Technician When you are in the business of health care, you're in the business of people. At Marquis Companies we want every customer experience to be distinctly personal. The challenge is complex. When people contact us for help, their focus is on getting the best care possible. We extend this philosophy to Information Technology services. Our mission is to deliver the best customer experience to our employees and partners surrounding the Information Technology services within our organization. We are looking for a candidate who would describe themselves in the following ways:Excellent listening and questioning skills, combined with the ability to interact confidently with customers to establish what the problem is and explain the solution.
Strives to provide excellent customer service.
Organized. Capable of managing dissimilar requests with equally high importance.
Relationship focused. Understands that challenges are easier to solve when the parties involved have an established, positive relationship.
Engaging. The ability to work well in a team and inquire on the interests of coworkers and customers.
Understands how to leverage external resources to solve business challenges and resolve issues expeditiously.
Detail oriented.
An excellent problem solver with strong analytical skills.
Technically adept. Capable of providing front-line support for the users of technology services.
Qualifications:
Proficient in Windows and Mac operating systems
Familiar with Microsoft Office Suite and other common enterprise software
Understanding of help desk software
Willingness to travel 2-3 days per month.
Willingness to be on-call after hours 1 week per month.
EEO Statement:
“Be here. Be you.”
For more than 30 years, Marquis Companies and Consonus Healthcare have been serving seniors and welcoming staff of all backgrounds, skills, and perspectives. The Marquis family of companies offer a rich heritage of embracing differences and honoring individuality. We’ve continued to grow in our appreciation of diversity in the workplace. We know it builds strength, drives innovation, and brings valuable new perspectives and energy.
We’re committed to making our workforce an even greater reflection of the people and communities we serve, and we are honored our employees have chosen to work at Marquis and Consonus. Everything we do as a company is driven by our mission to help those we serve, and each other, live the best rest of our lives.
That means you being you – without apology or compromise. We value your every uniqueness and continue to curate, nurture, and sustain an inclusive culture. It’s the foundation of who we are and the evolution of our collective future.
Help Desk Technician When you are in the business of health care, you're in the business of people. At Marquis Companies we want every customer experience to be distinctly personal. The challenge is complex. When people contact us for help, their focus is on getting the best care possible. We extend this philosophy to Information Technology services. Our mission is to deliver the best customer experience to our employees and partners surrounding the Information Technology services within our organization. We are looking for a candidate who would describe themselves in the following ways:Excellent listening and questioning skills, combined with the ability to interact confidently with customers to establish what the problem is and explain the solution.
Strives to provide excellent customer service.
Organized. Capable of managing dissimilar requests with equally high importance.
Relationship focused. Understands that challenges are easier to solve when the parties involved have an established, positive relationship.
Engaging. The ability to work well in a team and inquire on the interests of coworkers and customers.
Understands how to leverage external resources to solve business challenges and resolve issues expeditiously.
Detail oriented.
An excellent problem solver with strong analytical skills.
Technically adept. Capable of providing front-line support for the users of technology services.
Qualifications:
Proficient in Windows and Mac operating systems
Familiar with Microsoft Office Suite and other common enterprise software
Understanding of help desk software
Willingness to travel 2-3 days per month.
Willingness to be on-call after hours 1 week per month.
EEO Statement:
“Be here. Be you.”
For more than 30 years, Marquis Companies and Consonus Healthcare have been serving seniors and welcoming staff of all backgrounds, skills, and perspectives. The Marquis family of companies offer a rich heritage of embracing differences and honoring individuality. We’ve continued to grow in our appreciation of diversity in the workplace. We know it builds strength, drives innovation, and brings valuable new perspectives and energy.
We’re committed to making our workforce an even greater reflection of the people and communities we serve, and we are honored our employees have chosen to work at Marquis and Consonus. Everything we do as a company is driven by our mission to help those we serve, and each other, live the best rest of our lives.
That means you being you – without apology or compromise. We value your every uniqueness and continue to curate, nurture, and sustain an inclusive culture. It’s the foundation of who we are and the evolution of our collective future.
Reference: 201954774
https://jobs.careeraddict.com/post/95453936
Help Desk Technician
Posted on Sep 19, 2024 by Marquis Companies
Portland, OR
Customer Service
Immediate Start
Annual Salary
Full-Time
Overview:
Help Desk Technician When you are in the business of health care, you're in the business of people. At Marquis Companies we want every customer experience to be distinctly personal. The challenge is complex. When people contact us for help, their focus is on getting the best care possible. We extend this philosophy to Information Technology services. Our mission is to deliver the best customer experience to our employees and partners surrounding the Information Technology services within our organization. We are looking for a candidate who would describe themselves in the following ways:Excellent listening and questioning skills, combined with the ability to interact confidently with customers to establish what the problem is and explain the solution.
Strives to provide excellent customer service.
Organized. Capable of managing dissimilar requests with equally high importance.
Relationship focused. Understands that challenges are easier to solve when the parties involved have an established, positive relationship.
Engaging. The ability to work well in a team and inquire on the interests of coworkers and customers.
Understands how to leverage external resources to solve business challenges and resolve issues expeditiously.
Detail oriented.
An excellent problem solver with strong analytical skills.
Technically adept. Capable of providing front-line support for the users of technology services.
Qualifications:
Proficient in Windows and Mac operating systems
Familiar with Microsoft Office Suite and other common enterprise software
Understanding of help desk software
Willingness to travel 2-3 days per month.
Willingness to be on-call after hours 1 week per month.
EEO Statement:
“Be here. Be you.”
For more than 30 years, Marquis Companies and Consonus Healthcare have been serving seniors and welcoming staff of all backgrounds, skills, and perspectives. The Marquis family of companies offer a rich heritage of embracing differences and honoring individuality. We’ve continued to grow in our appreciation of diversity in the workplace. We know it builds strength, drives innovation, and brings valuable new perspectives and energy.
We’re committed to making our workforce an even greater reflection of the people and communities we serve, and we are honored our employees have chosen to work at Marquis and Consonus. Everything we do as a company is driven by our mission to help those we serve, and each other, live the best rest of our lives.
That means you being you – without apology or compromise. We value your every uniqueness and continue to curate, nurture, and sustain an inclusive culture. It’s the foundation of who we are and the evolution of our collective future.
Help Desk Technician When you are in the business of health care, you're in the business of people. At Marquis Companies we want every customer experience to be distinctly personal. The challenge is complex. When people contact us for help, their focus is on getting the best care possible. We extend this philosophy to Information Technology services. Our mission is to deliver the best customer experience to our employees and partners surrounding the Information Technology services within our organization. We are looking for a candidate who would describe themselves in the following ways:Excellent listening and questioning skills, combined with the ability to interact confidently with customers to establish what the problem is and explain the solution.
Strives to provide excellent customer service.
Organized. Capable of managing dissimilar requests with equally high importance.
Relationship focused. Understands that challenges are easier to solve when the parties involved have an established, positive relationship.
Engaging. The ability to work well in a team and inquire on the interests of coworkers and customers.
Understands how to leverage external resources to solve business challenges and resolve issues expeditiously.
Detail oriented.
An excellent problem solver with strong analytical skills.
Technically adept. Capable of providing front-line support for the users of technology services.
Qualifications:
Proficient in Windows and Mac operating systems
Familiar with Microsoft Office Suite and other common enterprise software
Understanding of help desk software
Willingness to travel 2-3 days per month.
Willingness to be on-call after hours 1 week per month.
EEO Statement:
“Be here. Be you.”
For more than 30 years, Marquis Companies and Consonus Healthcare have been serving seniors and welcoming staff of all backgrounds, skills, and perspectives. The Marquis family of companies offer a rich heritage of embracing differences and honoring individuality. We’ve continued to grow in our appreciation of diversity in the workplace. We know it builds strength, drives innovation, and brings valuable new perspectives and energy.
We’re committed to making our workforce an even greater reflection of the people and communities we serve, and we are honored our employees have chosen to work at Marquis and Consonus. Everything we do as a company is driven by our mission to help those we serve, and each other, live the best rest of our lives.
That means you being you – without apology or compromise. We value your every uniqueness and continue to curate, nurture, and sustain an inclusive culture. It’s the foundation of who we are and the evolution of our collective future.
Reference: 201954774
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