Customer Service/Administrator

CV-Library

Posted on Sep 23, 2024 by CV-Library
Leeds, West Yorkshire, United Kingdom
Customer Service
Immediate Start
£11.4 - £11.4 Hourly
Temporary
OCTOBER START*

We are recruiting for a large national company in south Leeds - if you are an excellent Administrator with Customer Service skills please apply today.
To start on Monday 14th October, training will be Monday - Friday 8.30 to 5.30 for 2 weeks in the office, no holidays or time off is permitted during the dates .

Once training is completed working is Hybrid - currently you are required in the office 1 day a week on a Friday and this a mandatory team day.

Shift One
Monday, Tuesday, Thursday Friday 10.00 - 19.00 = 8.25 hours per day
Saturday 08.00 - 14.00 = 6.00 hours
Total Hours 39.00
Days off Wednesday and Sunday

Shift Two
Monday, Wednesday, Thursday Friday 08.00 - 17.00 = 8.25 hours per day
Saturday 08.00 - 14.00 = 6.00 hours
Total Hours 39.00
Days off Tuesday and Sunday

£11.44ph

To provide administrative support relevant to the following processes:

Contract maintenance
Maintenance of the database, with daily analysis
Liaise with the Management Team regarding daily support activities
Liaise with internal and external support services to resolve daily issues affecting customers
Escalate issues in a timely and effective manner
Proactively support the business to customer delivery service
Provide enquiry resolution support to internal and external parties within targeted service levels
Distribution of daily activity reports to external service providersAll About You

Excellent PC skills, including MS Excel, Word and PowerPoint
Highly numerate and commercially-minded - used to working in a fast paced environment with attention to accuracy and detail at all times
Excellent time management skills and ability to work under pressure to time critical deadlines
Strong interpersonal and communication skills and ability to communicate at all levels
Customer focused, with a proactive and innovative approachPlease apply today for an immediate start.
(url removed)

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

Reference: 222365167

https://jobs.careeraddict.com/post/95519241
CV-Library

Customer Service/Administrator

CV-Library

Posted on Sep 23, 2024 by CV-Library

Leeds, West Yorkshire, United Kingdom
Customer Service
Immediate Start
£11.4 - £11.4 Hourly
Temporary
OCTOBER START*

We are recruiting for a large national company in south Leeds - if you are an excellent Administrator with Customer Service skills please apply today.
To start on Monday 14th October, training will be Monday - Friday 8.30 to 5.30 for 2 weeks in the office, no holidays or time off is permitted during the dates .

Once training is completed working is Hybrid - currently you are required in the office 1 day a week on a Friday and this a mandatory team day.

Shift One
Monday, Tuesday, Thursday Friday 10.00 - 19.00 = 8.25 hours per day
Saturday 08.00 - 14.00 = 6.00 hours
Total Hours 39.00
Days off Wednesday and Sunday

Shift Two
Monday, Wednesday, Thursday Friday 08.00 - 17.00 = 8.25 hours per day
Saturday 08.00 - 14.00 = 6.00 hours
Total Hours 39.00
Days off Tuesday and Sunday

£11.44ph

To provide administrative support relevant to the following processes:

Contract maintenance
Maintenance of the database, with daily analysis
Liaise with the Management Team regarding daily support activities
Liaise with internal and external support services to resolve daily issues affecting customers
Escalate issues in a timely and effective manner
Proactively support the business to customer delivery service
Provide enquiry resolution support to internal and external parties within targeted service levels
Distribution of daily activity reports to external service providersAll About You

Excellent PC skills, including MS Excel, Word and PowerPoint
Highly numerate and commercially-minded - used to working in a fast paced environment with attention to accuracy and detail at all times
Excellent time management skills and ability to work under pressure to time critical deadlines
Strong interpersonal and communication skills and ability to communicate at all levels
Customer focused, with a proactive and innovative approachPlease apply today for an immediate start.
(url removed)

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

Reference: 222365167

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