Job Description

The Global Revenue Operations team is looking for a Financial Analyst with strong financial, operational and system background to support the following operations: 1) Billing/contract functions, process improvement initiatives and revenue/pricing system projects and 2) Value-In-Kind (VIK) business working with our Issuer and Merchant sales, delivery teams, and other internal stakeholders. The Operations specialist also needs to gain knowledge on VIK processes and effectively apply related policies and procedures, as well as accounting concepts such as revenue recognition. Currently, Operations specialists process revenue projects completing “validation” to ensure a clean submission.

Essential Functions

Billing Operations

Support North America contract review and pricing setup functions. Provide on-going support to Sales, Client Services and Deals team on contract review, pricing data requests, management reporting and client-facing meetings.

Develop data models to support short-term manual billing process as well as long-term automation plan

Assist with North America fee guide management process and support new tool go-live and enhancement schedules

Responsible for supporting and monitoring the internal contracts mailbox by answering inquiries from various internal stakeholders and client support groups

Perform monthly accruals and journal entries due to contractual pricing and manual billing processes

Perform technical research on VisaNet payment processing logics to resolve billing and contractual inquiries/issues

Educate internal stakeholders on new billing/pricing system and reporting capabilities

Value-In-Kind Operations - Project Management

Support North America Value-In-Kind project management

Review and analyze contracts to ensure all information is accurate, complete, and policies are followed with proper documentation

Collaborate with various internal stakeholders to align on Client Incentive funds

Coordinate with Legal team to ensure they have visibility to Client contracts for execution

Validate all project details and documentation in the system are correct prior to submission

Act as the SME for Value-In-Kind projects/process and provide guidance to the business and stakeholders when needed

Assist with revenue recognition by ensuring it’s done timely in our financial system

Govern controls around revenue recognition, expense, and other accounting policy around VIK

Provide strong and timely customer service to the business functions supported

Execute standard reporting and data sharing within the team and leadership.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.