Job Description

The Client Incentive Operations team are responsible for managing Client Incentive and Merchant Acceptance Incentive agreements.  We ensure compliance with contractual terms and determine the accounting treatment of each incentive deal and conformity with US GAAP.  We use lean/six sigma process methodologies to provide benefits to our stakeholders regarding quality, cost and schedule associated with our work.  This role is to support operations of the North America Client Incentive team.

Essential Functions:

Manage Client Incentive contracts for North America

Analyze executed incentive contract terms to assess Visa's contractual obligations and determine appropriate accounting treatment based on Visa policy and procedure

Review proforma to ensure accuracy of contract interpretation and application of Visa's accounting policy respectively.  Work with internal stakeholders to clarify contract clauses

Setup incentive contracts in Oracle Revenue Management and Billing (ORMB) system per contract terms, ensuring that all key obligations have been accurately addressed. Ensure consistencies in the process especially those to accommodate system limitation 

Manage, track, and process contractual payments per terms of contracts accurately and timely for all regions, perform peer reviews and approvals on payments and contract setups

Review on-going contract performance and update future performance /amortization schedules, as needed

Liaise with Sales, Strategy, Interchange, FP&A, Legal, clients and other stakeholders to provide support around deal structuring, accounting guidance, and ad-hoc requests

Responsible for inquiries and issue resolutions related to the assigned contracts

Coordinate with the bigger Client Incentive Operations team. Understand the various deal structures and ensure a consistent business process applied globally for a similar contract structure

Drive process improvement through Lean Six Sigma project with key stakeholders.  Participate in in-person discussions to identify and implement improvements.

Interact with various levels of management across the organization as well as with external clients. Strong leadership and interpersonal skills are required as cross-functional projects occur on a regular basis

Support ad-hoc analysis, contract drafting, and projects as needed

Train and provide guidance to junior analysts

Ensure key production metrics for the month are met

Leverage power query/power BI to automate reports

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.