Job Description and Responsibilities:

Join the Supportive Living team at Willow Valley Communities as a Unit Clerk! The Unit Clerk prepares and compiles records in the skilled care unit. The Unit Clerk is responsible for assigned clerical functions including verbal communication with visitors, Residents and other Team Members in person, by fax, e-mail or phone. Assist Admission/Discharge Nurse, Charge Nurse, Social Worker and/or Clinical Manager with paperwork, including but not limited to admissions, discharges, transfers and physician orders.

Wage:

$17.00/hr+ based on experience

Opportunities with WVC: 

Excellent benefits package, including medical, dental and vision

Generous PTO package

Career growth opportunities

Use of amenities, such as our fitness center, spa, cafes and swimming pools

Plus many more

Responsibilities:

Models exemplary customer service and the MORE values towards Team Members and Residents.

Creates a positive, encouraging, and educational environment for Team Members.

Assembles and prepares medical record charts for newly admitted Residents.

Prepares appropriate door and name tags for new admissions.

Makes identification bracelets for new Residents and replaces identification bracelets as needed on current Residents.

Take photographs of newly admitted Residents, and updates current Resident photos PRN for identification in medication administration system, charts and elopement file.

Files hospital records of Resident in proper section in Residents’ chart, and files other pertinent documentation appropriately in chart.

Emails admission/discharge/room changes to appropriate community Team Members and Team Leaders.

Compiles census of Residents.

Sets up Residents’ physician appointments, notifies families, arranges transportation and maintains Outlook Calendar allowing IDT access to appointment information.

Prepares envelopes with appropriate documentation for Residents going out for physician consult.

Requisition supplies designated by nursing team.

Completes daily and weekly reports for nursing.

Maintains adequate supply of documentation forms.

Answers telephone and provides information or relays messages to Residents and interdisciplinary care team.

Directs visitors to Residents' rooms.

Distributes mail, newspapers, and flowers to Residents.

Takes menus to Resident Room.

Completes and logs lab and x-ray request slips under the direction of a licensed nurse. Orders labs through computerized system. Calls lab and/or x-ray as requested by nurse.

Responds to call bells as quickly as possible, summons assistance or assists as appropriate, without providing hands on care unless qualified to do so.

Assists nurses with supervision of high risk fall Residents.

Attempts to redirect confused or wandering Residents from leaving the floor.

Resets alarms activated from wandering Residents only after ensuring that all Residents are accounted for.

Mails and files "Physician Order" slips, faxes verbal order for signatures. Tracks verbal orders to ensure compliance.

Ensures receipt of consulting physician dictation.

Copies physician orders to RNAC and pharmacy.

Takes off physician orders, test and lab results for the approval of the Licensed Nurse. Notifies Nurse of critical lab results.

Prepares for physician visits (pull charts, consult sheets, list of Residents to be seen, etc.).

Creates Fond Memories booklets for deceased Residents. Posts memorial announcement and removes within 10 days.

Copies and forwards oxygen records to the Business Office for proper billing.

Prints and files previous month’s Physician Order Sheets in Resident charts.

Coordinates in house Beauty Shop appointments.

Requests and contacts maintenance PRN for repairs and concerns.

Qualifications:

One year experience with Microsoft office

Familiarity with medical terminology

Hours per week:

40 hours/week

Schedule:

Monday-Friday 8:00am-4:30pm

Every other vacation

Location:

The Glen of Willow Valley Communities

675 Willow Valley Square, Lancaster, PA 17602