Job Description

The Opportunity:  The American Girl New York City retail store and restaurant is looking for a dynamic individual to deliver an outstanding dining experience to our guests as a Seasonal Host in our restaurant.  The Host is responsible for greeting and seating restaurant guests, managing reservations and working with the restaurant team.  If you thrive in a high-pressure, fast-paced environment and can handle challenging service situations with sound judgment and a positive, professional demeanor, we want to hear from you.

What Your Impact Will Be: 

• Greets guests promptly and provides timely seating of guests by maintaining accurate waitlists, while maximizing seating capacity.

• Manages large crowds in a professional manner and is able to resolve challenging service situations diplomatically.

• Creates and maintains a pleasant ambiance in the dining room and party rooms through lighting, music and table placement.

• Communicates accurate dining room and party room setup, along with special requests and birthday information, to the restaurant team.

• Shares information on the store and restaurant events with guests.

• Utilizes Zomato reservation and InfoGenesis register systems, along with Microsoft Office, to perform job functions.

• Initiates training opportunities with restaurant staff.

• Assists restaurant staff as needed in providing an outstanding dining experience.