Good Afternoon,

I am currently representing Sovereign Network Group, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate of £14.38 which is negotiable dependent upon experience.

We are looking for a Customer Support Officer this role will be: DT11 8SA

The right candidate will:

* Receiving work orders and scheduling work diaries for trades employees completing repairs and maintenance works for our residents.

* Liaising with trade staff and other repairs staff to make sure all appointment targets are met and liaise with residents about their scheduled repair and maintenance works.

* Maintain all appropriate systems with accurate information.

* Provide a first point of contact within your area for business partners.

* Ensuring purchase orders and invoices are process correctly and costs recovered.

* Ensure the correct storage and reconciliation of data and certification.

We require the following:

* Experience of operating within a fast paced highly regulated environment.

* Ability to use multiple systems and understand how they communicate and interact.

* Evidence of excellent customer service achievements in a busy delivery environment.

* High level understanding of safety compliance processes and procedures, and ensuring these are followed at all times to manage risk to customers and Sovereign.

* Knowledge of methods to monitor the quality of data and identify issues e.g. reconciliations.

To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed)

If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee.

IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE.

Look forward to speaking with you soon