Customer Support Officer
Posted on Oct 1, 2024 by CV-Library
Charlton, Greater London, United Kingdom
Customer Service
Immediate Start
£28k - £28k Annual
Full-Time
My client is a Market Leader in their field and prides themselves on being customer centric, delivering a fantastic customer experience from start to finish.
Reporting into the Sales Manager you will be the first point of contact for the clients, helping to connect all aspects of the business by communicating with managers, engineers, clients, suppliers and sub-contractors.
Responsibilities will include:
1. Managing a busy phone line and answering e-mail enquiries.
2. Proactively liaising with Clients and providing updates as needed
3. Updating work orders
4. Undertaking General office administration when needed.
Skill Set
1. Possess an Excellent phone manner
2. Ability to manage Client Expectations
3. Organised and able to Prioritise
4. Calm Under Pressure
5. Quick to Learn
6. IT literate
7. Polite and Professional
Reporting into the Sales Manager you will be the first point of contact for the clients, helping to connect all aspects of the business by communicating with managers, engineers, clients, suppliers and sub-contractors.
Responsibilities will include:
1. Managing a busy phone line and answering e-mail enquiries.
2. Proactively liaising with Clients and providing updates as needed
3. Updating work orders
4. Undertaking General office administration when needed.
Skill Set
1. Possess an Excellent phone manner
2. Ability to manage Client Expectations
3. Organised and able to Prioritise
4. Calm Under Pressure
5. Quick to Learn
6. IT literate
7. Polite and Professional
Reference: 222409958
https://jobs.careeraddict.com/post/95682450
Customer Support Officer
Posted on Oct 1, 2024 by CV-Library
Charlton, Greater London, United Kingdom
Customer Service
Immediate Start
£28k - £28k Annual
Full-Time
My client is a Market Leader in their field and prides themselves on being customer centric, delivering a fantastic customer experience from start to finish.
Reporting into the Sales Manager you will be the first point of contact for the clients, helping to connect all aspects of the business by communicating with managers, engineers, clients, suppliers and sub-contractors.
Responsibilities will include:
1. Managing a busy phone line and answering e-mail enquiries.
2. Proactively liaising with Clients and providing updates as needed
3. Updating work orders
4. Undertaking General office administration when needed.
Skill Set
1. Possess an Excellent phone manner
2. Ability to manage Client Expectations
3. Organised and able to Prioritise
4. Calm Under Pressure
5. Quick to Learn
6. IT literate
7. Polite and Professional
Reporting into the Sales Manager you will be the first point of contact for the clients, helping to connect all aspects of the business by communicating with managers, engineers, clients, suppliers and sub-contractors.
Responsibilities will include:
1. Managing a busy phone line and answering e-mail enquiries.
2. Proactively liaising with Clients and providing updates as needed
3. Updating work orders
4. Undertaking General office administration when needed.
Skill Set
1. Possess an Excellent phone manner
2. Ability to manage Client Expectations
3. Organised and able to Prioritise
4. Calm Under Pressure
5. Quick to Learn
6. IT literate
7. Polite and Professional
Reference: 222409958
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