Job Description

Each Eataly location has multiple full-service, sit-down restaurants featuring authentic Italian dishes made with the highest quality, seasonal ingredients. Meat dishes, seafood dishes, pasta, pizza, street food – you can find it all in our various restaurants!

The Restaurant Assistant General Manager oversees the complex day-to-day operations of a single restaurant or group of restaurants at an Eataly location. Reports to the General Manager of Restaurants.

Oversees the operations of the restaurant, working to maximize profitability while upholding the company’s mission, values, policies, quality and guest experience standards

Works the floor actively, applying a hands-on approach, unafraid to get hands dirty

Hires, assigns, trains, motivates, evaluates and terminates team members as necessary

Provides in-the-moment coaching and feedback to team members, actively facilitating their growth

Manages inventory levels and replenishes goods and operating materials

Collaborates interdepartmentally and with corporate to plan activities, special events, share information, etc.

Documents, investigates and resolves employee and guest incidents

Maintains a high level of hospitality towards guests as well as within the team

Performs other duties as required or assigned