Job Description

This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered. 

At ServiceNow, we are at the forefront of driving enterprise transformation through our cloud-based SaaS platform. We're currently in search of a Staff Systems Engineer with a specialization in Automation and Linux Engineering to join our OS Engineering team.

What you get to do in this role:

Lead the design, development, and management of scalable server infrastructure tools, with a focus on OS build and deployment automation and high system availability.

Develop, support and fine-tune Red Hat Linux systems, addressing aspects like security (SELinux), performance optimization, and patch management through automation tools such as Puppet and Ansible.

Develop and sustain a software-defined, declarative infrastructure environment using Python, Puppet/Ansible, and Red Hat Linux (RHEL).

Engineer and implement automation solutions targeting Linux-based systems, primarily through Puppet and Ansible.

Spearhead automation-centric, large-scale infrastructure projects from ideation to deployment.

Utilize ServiceNow platform capabilities for advanced orchestration workflows.

Engage with cross-functional teams including project management, network engineering, security, and database administration to deliver holistic solutions.

Demonstrate an aptitude for independent problem-solving. While you'll have a collaborative team and resources at your disposal, your role will require proactive research and innovative troubleshooting.