Job Description

Job Description:

We are seeking an enthusiastic and motivated Entry Level Customer Service Assistant to join our dynamic team. In this role, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and ensuring a positive experience with our products and services.

Responsibilities:

Respond to customer inquiries via phone, email, and chat in a timely manner.

Provide accurate information about our products and services.

Assist in resolving customer issues and complaints effectively.

Maintain detailed records of customer interactions and transactions.

Collaborate with team members to improve customer service processes.

Participate in training sessions to enhance product knowledge and service skills.