Job Description

Job Description:

We are looking for an enthusiastic Entry Level Customer Service Assistant to join our customer support team. In this role, you will be responsible for assisting customers with their inquiries, providing accurate information, and resolving issues in a timely and professional manner. This is a great opportunity for individuals looking to start their career in customer service with plenty of room for growth.

Responsibilities:

Respond to customer inquiries via phone, email, and chat in a timely manner.

Provide product information and resolve customer concerns effectively.

Collaborate with team members to improve customer satisfaction.

Document and track customer interactions and feedback.

Escalate complex issues to the appropriate departments for resolution.