Job Description

This position reports to: GVP – Head of Investor Relations and Market Insights

What you get to do in this role:

The primary responsibility of the Investor Relations Manager is to support the company’s efforts in executing the investor relations program. Our team is focused on increasing shareholder value through effective communication of ServiceNow’s strategy, financial results, and operations to the financial community including shareholders and research analysts. Additionally, we also drive a better understanding of ServiceNow’s positioning and emerging trends for our management team by analyzing financial research/information about ServiceNow, its peers, and the industry. 

Provides ongoing information to executive/management team regarding investor feedback, perceptions and opinions, competitive intelligence from equity research positions and summaries, relative stock price movements, and periodic ownership analysis.

Collaborate with Finance, Communication, and Legal teams in crafting the company’s messaging for the financial community including earnings calls, investor presentations at conferences, non-deal roadshows, etc.Supports the quarterly earnings results process, schedule, and the content of strategic news releases.

Travel with management to investor conferences and non-deal roadshows.

Develop and maintain robust understanding of business drivers and metrics; identify/track key themes and topics for investor discussion to inform our team and executives on emerging trends.

Build models and leverage data analysis to understand complex relationships, identify key trends, and gain insight into our revenue/expense line items, drivers, and scalability.

Competitive and strategic analysis on ServiceNow, its peers, and the industry as well as buy/sell-side trends to help keep management aware of the markets and investor views on ServiceNow.

Identify opportunities for process improvement.