Service Administrator - Commercial Vehicles

Due to the continued expansion, we are looking to recruit a Service Administrator to work from our base in Coalville, Leicestershire.

The Role

Front of house duties including greeting customers, taking calls and answering email queries

Liaising with the workshop controllers to book services and inspections for cars, vans and HGVs

Scheduling work for inspections and safety checks

Uploading booking requests and costs to fleet vehicle data bases for approval

Sending completion paperwork to customers and updating fleet databases

Sending quotes to customers for work required and gaining approval for work to proceed

Updating customers with regular updates whilst their vehicles are onsite

Completing bookings and taking payments

The Candidate

You will have the ability to work in a fast-paced environment, working alongside both the light vehicle and heavy good vehicle workshops

Strong data entry skills with a keen eye for detail

Proficient in MS Word and Excel

Must have strong organisational skills with the ability to prioritise tasks during a changing workload

Ability to work alone and as part of a team

Experience using 1Link and CV Link would be an advantage

Working Hours

Working hours are to be covered between 08:00 to 18:00 Monday to Friday on an 8.5 hour shift pattern. Early or late shifts available to be discussed. Saturday 07:30 to 13:00 on a 1 in 2 basis.

Overtime opportunities dependant on workloads