Overview:

This is a remote role that may be hired in several markets across the United States.

As a key member of the Operational Risk Oversight leadership team, this position is responsible for leading a team accountable for operational risk oversight specific to Commercial Bank’s activities. This leader will contribute to and lead the independent risk oversight of business line risk exposures through the application of defined risk management programs and techniques (e.g., RCSA, Issues, Risk Identification). The position requires a comprehensive understanding of operational risk concepts, approaches to enriching and evidencing independent oversight, and techniques to optimize interaction and engagement across the Three Lines, including other Oversight functions (e.g., Technology and Cyber Oversight, Compliance, etc.). This position works closely with senior management and is accountable for managing associates.

The ideal candidate will have prior first- or second-line risk oversight experience supporting Commercial Bank (Commercial Finance, Equipment Finance, Commercial and Real Estate Finance, Rail and the Operations that support these functions). The successful candidate must further be able to positively influence a diverse audience of professionals including their peers and senior management, along with effectively communicating when required to regulators.

Responsibilities:

Commercial Bank Oversight                                                       

Establish an independent oversight for Commercial Bank activities that aligns with regulatory expectations and industry best practices for Large Financial Institutions. Oversee the application of core operational risk policies and governance processes within Commercial Bank activities to ensure appropriate risk identification, assessment, and management of operational risk including ensuring appropriate remediation plans are in place. Responsible for effective challenge of operational risk including transparent and timely escalation of emerging risks and risks not being managed within the approved risk appetite. Monitors the market to identify trends of significant or emerging risks. Participates in industry forums to keep current on range of practices in Operational Risk programs. Provide business line specific risk intelligence and insights to inform risk reporting to senior management and the Board.

Collaboration                                                                                 

Builds strong partnerships with industry peers, government agencies, and risk management communities. Collaborates effectively with stakeholders and leaders across multiple organizations to achieve objectives. Coordinates program-related activities and deliverables to ensure effective collaboration within the team and across stakeholder groups. Establishes and maintains influential relationships with senior leadership across business units and functions to negotiate and to facilitate strategic changes.

Managerial Functions                                                                    

Establishes and monitors expectations to achieve company and department goals. Makes appropriate changes to policies, procedures, and efficiencies in order to meet objectives. Manages the performance, training, and evaluation of assigned staff. Maximizes department achievements by providing professional development.

Reporting                                                                                                    

Develops and implements tools or processes which enhance risk reporting capabilities. Oversees the documentation of risk metrics and data in order to provide reports for executive leadership.

Qualifications:

Bachelors degree and 6 years experience in Enterprise or Operational Risk or Consulting (internal or external) including leadership experience OR High School Diploma/GED and 10 years experience in Enterprise or Operational Risk or Consulting (internal or external) including leadership experience.

Key Skills:

Influence

Communication skills

Interpersonal skills

Managing performance

Partnerships and collaboration

Ability to develop and

implement business strategies in large, complex organizations

Understanding of three

lines of defense model and 2nd line effective challenge

Ability to effectively

manage multiple projects

Effective at

communicating audience- appropriate information to technical, management, and executive audiences

Proficiency in assessing

risk and risk management practices

Knowledge of business

policies, standards, and procedures frameworks as well as their development and implementation

Knowledge of standard

risk management or control frameworks and principles such as COSO, BCBS, NIST, ISO

Knowledge of financial

sector regulatory practices for a large financial institution



If hired in North Carolina, the base pay for this position is generally between $(phone number removed) and $(phone number removed). Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: