PC Support Technician
Posted on Sep 20, 2024 by Link Solutions, Inc.
Fort Stewart, GA
Insurance
Immediate Start
Annual Salary
Full-Time
Job Description
Link Solutions is seeking a PC Support Technician to join our team at Fort Stewart, GA.
Must be a US Citizen
DoD Secret Clearance required
Non-remote (relocation incentive available)
The PC Support Technician will be responsible for supporting the US Army’s Southeastern Regional Network Enterprise Center at Fort Stewart, GA. This role involves providing Tier II concierge-like support to users via email, Microsoft Teams, phone, or walk-in issues. The Technician will offer support and education in various areas, including hardware, software, mobile devices, networking (VPN and Citrix), system administration, licensing management, and printer support. Additionally, the Technician will help protect national security while working on innovative projects that offer opportunities for advancement and growth.
Responsibilities:
Installation of all new computers and the relocation of computers within locations as provided, including backing up and restoring user data.
Install computer hardware and software, including patches, and updates while ensuring user functionality and network security.
Update and maintain the current approved Microsoft Windows OS images and provide feedback as needed regarding identified issues.
Provide technical support and user education while conducting troubleshooting, diagnostics, and user account management.
Ensure all issues received via email, phone, walk-in, or assigned by the RNEC during duty hours have a request created and are responded to via email, phone call, or desktop support.
Provide troubleshooting and support using automated tools and diagnostics for various hardware and software platforms including but not limited to Windows 10, iOS, Microsoft Office 365, OneDrive, Trellix HBSS and HIPS, SharePoint, and Microsoft Active Directory.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Link Solutions is seeking a PC Support Technician to join our team at Fort Stewart, GA.
Must be a US Citizen
DoD Secret Clearance required
Non-remote (relocation incentive available)
The PC Support Technician will be responsible for supporting the US Army’s Southeastern Regional Network Enterprise Center at Fort Stewart, GA. This role involves providing Tier II concierge-like support to users via email, Microsoft Teams, phone, or walk-in issues. The Technician will offer support and education in various areas, including hardware, software, mobile devices, networking (VPN and Citrix), system administration, licensing management, and printer support. Additionally, the Technician will help protect national security while working on innovative projects that offer opportunities for advancement and growth.
Responsibilities:
Installation of all new computers and the relocation of computers within locations as provided, including backing up and restoring user data.
Install computer hardware and software, including patches, and updates while ensuring user functionality and network security.
Update and maintain the current approved Microsoft Windows OS images and provide feedback as needed regarding identified issues.
Provide technical support and user education while conducting troubleshooting, diagnostics, and user account management.
Ensure all issues received via email, phone, walk-in, or assigned by the RNEC during duty hours have a request created and are responded to via email, phone call, or desktop support.
Provide troubleshooting and support using automated tools and diagnostics for various hardware and software platforms including but not limited to Windows 10, iOS, Microsoft Office 365, OneDrive, Trellix HBSS and HIPS, SharePoint, and Microsoft Active Directory.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Reference: 202019929
https://jobs.careeraddict.com/post/95466364
PC Support Technician
Posted on Sep 20, 2024 by Link Solutions, Inc.
Fort Stewart, GA
Insurance
Immediate Start
Annual Salary
Full-Time
Job Description
Link Solutions is seeking a PC Support Technician to join our team at Fort Stewart, GA.
Must be a US Citizen
DoD Secret Clearance required
Non-remote (relocation incentive available)
The PC Support Technician will be responsible for supporting the US Army’s Southeastern Regional Network Enterprise Center at Fort Stewart, GA. This role involves providing Tier II concierge-like support to users via email, Microsoft Teams, phone, or walk-in issues. The Technician will offer support and education in various areas, including hardware, software, mobile devices, networking (VPN and Citrix), system administration, licensing management, and printer support. Additionally, the Technician will help protect national security while working on innovative projects that offer opportunities for advancement and growth.
Responsibilities:
Installation of all new computers and the relocation of computers within locations as provided, including backing up and restoring user data.
Install computer hardware and software, including patches, and updates while ensuring user functionality and network security.
Update and maintain the current approved Microsoft Windows OS images and provide feedback as needed regarding identified issues.
Provide technical support and user education while conducting troubleshooting, diagnostics, and user account management.
Ensure all issues received via email, phone, walk-in, or assigned by the RNEC during duty hours have a request created and are responded to via email, phone call, or desktop support.
Provide troubleshooting and support using automated tools and diagnostics for various hardware and software platforms including but not limited to Windows 10, iOS, Microsoft Office 365, OneDrive, Trellix HBSS and HIPS, SharePoint, and Microsoft Active Directory.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Link Solutions is seeking a PC Support Technician to join our team at Fort Stewart, GA.
Must be a US Citizen
DoD Secret Clearance required
Non-remote (relocation incentive available)
The PC Support Technician will be responsible for supporting the US Army’s Southeastern Regional Network Enterprise Center at Fort Stewart, GA. This role involves providing Tier II concierge-like support to users via email, Microsoft Teams, phone, or walk-in issues. The Technician will offer support and education in various areas, including hardware, software, mobile devices, networking (VPN and Citrix), system administration, licensing management, and printer support. Additionally, the Technician will help protect national security while working on innovative projects that offer opportunities for advancement and growth.
Responsibilities:
Installation of all new computers and the relocation of computers within locations as provided, including backing up and restoring user data.
Install computer hardware and software, including patches, and updates while ensuring user functionality and network security.
Update and maintain the current approved Microsoft Windows OS images and provide feedback as needed regarding identified issues.
Provide technical support and user education while conducting troubleshooting, diagnostics, and user account management.
Ensure all issues received via email, phone, walk-in, or assigned by the RNEC during duty hours have a request created and are responded to via email, phone call, or desktop support.
Provide troubleshooting and support using automated tools and diagnostics for various hardware and software platforms including but not limited to Windows 10, iOS, Microsoft Office 365, OneDrive, Trellix HBSS and HIPS, SharePoint, and Microsoft Active Directory.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Reference: 202019929
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