ERP Application Support Analyst | Manchester | Up to £37k DOE

Our client is a successful construction company, based in Manchester, which due to continued growth is looking for an experienced Application Support Analyst to support their business systems.

This role will support the company’s Business Change and Transformation journey, by supporting internal staff and assisting in cross-functional projects.

You MUST have prior experience in application/ Business support and ERP/ Business systems (such as Oracle, SAP, SAGE, Dynamics, etc), be enthusiastic and approachable, with a strong focus on troubleshooting user issues.

Role/Responsibilities:

Provide 1st line support of business systems
Troubleshoot user/system issues and track to resolution
Escalate issues where appropriate
Assist with permanent solution implementation of reoccurring issues
Create new users and profiles
Maintain and update technical documentation and training materials
Assist with IT project delivery
Experience/Skills:

Previous experience in Application/ System Support
Experience with ERP/ Business systems.
A team player with attention to detail and adaptability to changing technologies
Excellent verbal and written communication skills
Relevant certifications such as ITIL, MTA, MCSA, VCP are beneficial but not essential

This Application Support Analyst (ERP) position is being handled by Langham Recruitment Ltd. Langham Recruitment Ltd acts as an employment agency and is registered in England and Wales (reg (phone number removed))