Robert Half Technology have partnered exclusively with a fast-growing technology business based near Oxford city centre to recruit an IT Support Lead, acting as the main point of contact for all IT queries. This is a varied role where you will be end-user facing providing support across core desktop technologies and bespoke applications. This role offers a great opportunity to further develop your Cyber Security skills!

The Role

• Provide 1st and 2nd line IT support for hardware and software
• Manage end user queries through ITSM tool, ensuring tickets are resolved in a timely manner
• Manage local cyber security needs
• Support IT security policies and frameworks (Cyber Essentials, ISO27001 etc)

About You

• Previous experience working in an IT Service Desk
• Strong understanding of MS365, InTune, SharePoint, OneDrive
• Ability to comply with security standards such as Cyber Essentials, ISO27001
• Fantastic customer service skills

Paying up to £35,000, based onsite in Oxford 4 days a week (1 day remote working) with excellent benefits!

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