Job Title: Operations Administrator - Military Armour Systems
Location: Coventry, UK
Core Hours: 08:00-16:35 (Mon–Thu) 08:00-15:10 (Fri).
Vacancy Type: Full-time, Permanent and On-site 5 days per week
Salary: £20,000 - £28,000 per annum (subject to experience)

​

JOB SUMMARY​

Are you a proactive and detail-oriented Operations Administrator looking for an exciting new challenge? Do you thrive in fast-paced environments where your work directly contributes to safeguarding lives? If so, we would love to hear from you!

As NP Aerospace’s Operations Administrator, you will manage customer orders and ensure smooth operations by maintaining the MRP system, updating customer portals, and coordinating with Sales on deliveries and queries. You will also support our production, maintenance, and procurement teams with administrative tasks like record-keeping and contractor management, helping drive our mission forward.

If you are ready to take the next step in your career and contribute to our mission of excellence in safeguarding lives, we look forward to seeing your CV!

Do you want to know more about NPA? Visit our LinkedIn page and NPA Careers Page to find out more about us!

Looking to create or update your CV? See CV Library’s How to write a CV: Tips and examples

​

WHO ARE WE LOOKING FOR?

You will possess a strong attention to detail, complemented by excellent communication and interpersonal skills. As a team player with energy, you excel at building effective relationships across functions, demonstrating flexibility and adaptability. Your ability to quickly learn and solve problems is a key strength, and you are skilled at setting priorities and managing multiple tasks independently with minimal supervision.

Your planning and organisational abilities are methodical and thorough, allowing you to stay on top of responsibilities. You approach challenges with an open mind and sound reasoning, ensuring balanced, well-thought-out decisions.

Please note: Due to operational needs, this is an on-site role 5 days a week at our Foleshill Road site.

​

BENEFITS

Discretionary Half Year Bonuses

Holidays – 25 days + 8 Bank Holidays + Holiday Purchase Scheme

Two weeks paid leave for Reservists and Cadets to attend yearly training/camp

Paid leave for employees who are Cadet Force Adult Volunteers (CFAVs)

​Pension – ER/EE – 4%/5% = 9% combined

​Life Cover – 3 x base salary

​BHSF Cash Healthcare Plan

​​

MAIN DUTIES

* Serve as the primary point of contact for assigned CAS customer orders, ensuring systems are up-to-date and coordinating communication with sales and operations teams.

* Maintain the customer portal, managing new orders, updates, and date changes.

* Participate in cross-functional order intake meetings to ensure accurate order entry.

* Process and manage contract amendments and customer purchase orders.

* Provide internal and external customers with information on orders, stock, and general queries.

* Process sales transactions for invoicing.

* Manage multiple email inboxes and maintain organised record-keeping and contractor paperwork.

* Support operations and maintenance management systems.

The above statements are not intended to be an exhaustive list of all duties and responsibilities required.

​

EXPERIENCE

* Proven experience with business MRP systems and customer portal applications.

* Skilled in collaborating with individuals at all organisational levels, both internally and externally.

* Strong IT proficiency, including advanced use of Microsoft Word, Excel, and Outlook.

* Expertise in building and managing supplier and customer relationships.

* Experienced in maintaining both physical and electronic filing systems, ensuring accurate documentation management.

​

WHAT DO WE DO AT NP AEROSPACE?

NP Aerospace is a global leader in armour technology manufacturing and vehicle integration, delivering high-performance, lifesaving solutions for the defence and security industry.

Our mission is to improve and protect lives, and our vision is to be a leading provider of innovative solutions that solve our customers' complex challenges. Our values - Respect, Collaboration, Integrity, and Dedication form the bedrock of our culture.

Our extensive range of combat-proven body armour, from ballistic helmets, plates, and shields to bomb disposal suits, highlights some of the most advanced composite materials. With a team of R&D engineers working on next-generation solutions, we also excel in highly engineered vehicle systems and armour platforms used by some of the world’s largest defence organisations.

Founded in 1926, NP Aerospace has served the defence industry for over 40 years, evolving into an agile and diverse company. Our Business Development team is expanding both in the UK and North America.

​Equal Opportunity Employer Statement: NP Aerospace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all qualified individuals, regardless of race, colour, national origin, gender, age, religion, disability, sexual orientation, or any other legally protected status. All employment decisions are based on qualifications, merit, and business needs. We are also fully committed to supporting the Defence Community and actively advertise roles on Defence specific platforms such as CTP, Force Families, Forces Employment Charity, and Veterans Job Board.

Data Privacy: NP Aerospace respects the privacy of all applicants. Personal information provided during the application process will be treated in accordance with our privacy policy and applicable data protection laws.

Please note: If successful, you will be required to sign the Official Secrets Act and successfully pass the necessary checks before you can begin your employment with NP Aerospace