Overview:

Who we are

Our award-winning Bariatric Practice is based on providing exemplary customer service, while assisting patients to achieve their weight loss goals. With the support of our employees and our team of skilled bariatric surgeons, we use innovative systems to successfully get our patients on the path to improved health. We serve patients in New York, New Jersey and Connecticut.

How you’ll serve our patients

Every day is an opportunity to grow and provide better outcomes at every level. Whether your interests lie as medical staff, administrative, facilities or marketing, every individual plays an important part in our success and the success of our patients. We are a fast-paced growing practice that is always looking for new talent and great employees to enhance our team.

You will serve patients daily in a multitude of ways:

What is in it for you

Free Medical Insurance, Dental & Vision Insurance, 401k & 4% Match, Employer Paid Life and AD&D insurance, Paid Time Off and Sick Time, 7 Holidays, Career Growth & Development 

Compensation for this position ranges from $24 - $26 per hour depending on experience. 

Responsibilities:

Supports management and leadership

Handle all administrative duties in a timely manner

EMR (Electronic Medical Record) data entry

Obtaining vital signs on each patient

Assist physician with gathering patient history

Ensures patients are prepared for their planned procedures including proper education, follow-up plans and post procedure instructions

Draft preliminary reports and letters for the physician through the EMR system

Present reports and letters to physician for revision and final approval

Greet patients and escort them to the exam rooms

Fit and measure patients for compression stockings

Take before and after pictures of patients

Assist with the preparation of medications and filling syringes, as permitted by state law

Ensure that rooms are stocked accordingly

Assist the Ultrasound Tech with the ordering of all medical supplies

Clean and prepare rooms

Assist with room and tray set up for patient procedures

Prepare and maintain charts for new and existing patients. Verify that all information is correct and up to date

General administrative duties as directed by Office Manager

Confirm insurance benefits as noted on patient chart

Demonstrating knowledge of scheduling

Strong organization with attention to detail

Analytical problem-solving skills

Ability to work independently and as a team member

Communicating with patients about their weight loss journey through emails, phone, Zoom calls, and face-to-face conversations

Managing patient accounts with contact information, insurance and financial information in a confidential manner

Scheduling patient visits and answer questions, including billing and weight loss journey from start to finish

Coordinating all surgical procedures for patients and communicate with medical facilities such as hospitals and ambulatory surgery centers

Ensuring services comply with state and federal regulatory requirements

Teamwork to coordinate with Doctors and other health care personnel

Strong verbal communication skills to communicate with patients and the health care team

People skills to connect emotionally with patients

Experience in either Patient Experience or Customer Service

Patient Care Coordinators are to be in-office (where applicable), and may be required to travel, as meeting New Patients face-to-face adds to the patient’s experience

Qualifications:

High school diploma or equivalent

Bachelor degree preferred 

Medical Assistant Certification (CMA) preferred

Previous experience in healthcare administration or other related fields

Strong organizational skills

Ability to thrive in a fast-paced environment