Job Description

Norco is currently seeking an individual to fill our Industrial Store Customer Service Representative position. The Industrial Store Customer Service Representative is responsible for serving walk-in customers and phone-in customers. Other responsibilities include, but are not limited to:

Greet customers in a professional and enthusiastic way

Answer telephone calls promptly

Demonstrate in-depth knowledge of products, placement, availability, price and use

Sell welding and safety products and services to customer

Process customer orders and accurately input customer order into the computer

Research products needed for customer special applications

Follow up on customer orders not processed correctly and remedy situation

Keep sales literature current and organized

Perform other tasks as assigned or necessary