This is a temporary 6 month contract

A fantastic opportunity has become available for an experienced Customer service executive to join a team whereby you would manage various client enquiries . Managing client accounts and relationships and no two enquiries will be the same

Hybrid working; This position will allow you to work 2 days at home and 3 days in the offices

Salary : £25000 plus an opportunity to earn an additional 5%

Hours :Monday – Friday, 37.5 hours and you will need to be flexible between the hours of 8am and 6pm

As a Customer Service Executive you will be responsible for

Assist customers with various enquiries via email and on the telephone
Managing business customer relationships
Handle general customer communication from the initial point of contact through to completion
Manage complaints where required
Liaising with third parties and internal departments to support each customer enquiry
Transfer calls to relevant departments
Complete lots of administrative tasks
Experience required

Previous telephone based customer service experience ideally
Strong communication skills and experience
Ability to work under pressures
Good administration skills and experience
Ability to multi task and organise your workload
Have the ability to multitask and spin lots of plates whilst working to deadlines.
Good knowledge of Microsoft Office, particularly Excel and Outlook
Plus Fantastic benefits which include the following :
Hybrid working
Pension - up to 15% contribution
Employee car scheme
well being hours
Employee car scheme
Gym memberships
Car schemes
Holiday of between 25 and 30 days dependant on level of service
Enhanced maternity , paternity and premature baby leave
Learning hours
And several more

If this sounds like your next role, please get in touch with Fran Curtis at Dynamite Recruitment on (phone number removed)

INDH