Role: French Speaking Customer Service Executive

Industry: IT

Location: Hook, Hampshire

Salary: £30,000-£35,000

Office Angels have teamed up with a forward thinking, dynamic client who are in the IT industry, are looking to recruit a French Customer services Executive. T. You will join an established team of individuals who are hardworking, have excellent communication skills as well as enjoying developing within this company and sector.

The day to day duties in your new job…

First Point of contact for already existing or potential Customers in the B2B area

Written and phone correspondence with Customers and external partners

Interface between customers and Logistics, Supply Chain, Product Management

Operating comparing the KPI Service Levels

Continuous Improvement of the Customer Service Processes

Data Maintenance in ERP and CRM Systems

Complaint Management

Experience in Customer Service or Supply Chain Logistics would be an advantage

MS Office and SAP Experience

Experience in CRM Systems like (url removed)

Good Communication Skills

Team player

English (French and German is a plus)

Benefits:

Career progression
Pension scheme
Health scheme
Strong training programmeNext steps…

Apply today with your up to date CV as well as emailing it directly to . Our client is able to interview ASAP for a quick turnaround - so don't miss out!!

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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