This role is crucial in ensuring the smooth operation of our office, maintaining our digital presence, and managing client relationships. You will be working within a small and friendly office.
Key Responsibilities of an Office Administrator
* Act as the first point of contact for client inquiries via phone, email, or social media, providing excellent customer service.
* Address client questions and concerns promptly, escalating more complex issues to the appropriate team member.
* Perform day-to-day administrative tasks, including filing, data entry, and managing office supplies.
* Regularly update and maintain the company's website with the latest content and information.
* Manage client bookings efficiently, ensuring all reservations are accurately recorded and communicated.
* Monitor social media accounts, respond to inquiries, and interact with followers to build a positive online presence.
Key Competencies of an Office Administrator
* Previous Administration experience is desirable but this role could also suit a college/school leaver
* Strong organizational and multitasking skills.
* Excellent written and verbal communication skills.
* Ability to work independently and as part of a team.
Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful.
March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment’s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you.
Consultant: Danielle Godbold