CareerAddict

Admin Coordinator

CV-Library

Posted on Jul 7, 2026 by CV-Library
Hinckley, Leicestershire, United Kingdom
Admin & Secretarial
Immediate Start
£32k - £38k Annual
Full-Time
Admin Coordinator

£32,000 - £38,000

LE10, Leicester

Monday – Friday 9am – 5pm

Looking for someone to start asap

Job Purpose

This role will serve as the central point of contact for customers and internal teams, ensuring enquiries, requests and operational activities are managed efficiently from initiation through to completion.

Acting as the bridge between customers, Account Managers, Purchasing and Operations, the role is responsible for delivering a professional customer experience while coordinating workflows, monitoring progress and ensuring timely follow-up on actions and implementation activities.

Working within a fast paced and growing business, the successful candidate will play a key role in supporting service delivery, improving internal processes and maintaining effective communication across departments.

Job Responsibilities

Act as the first point of contact for incoming customer enquiries

Provide customers with information regarding products, services, processes and account-related queries.

Direct enquiries to the appropriate department where required

Support and manage operational workflows across multiple departments

Track customer requests and ensure actions are completed within agreed timescales

Follow up on outstanding actions and implementation activities

Monitor progress of internal requests and communicate updates to customers and colleagues

Assist with documenting and improving business processes

Coordinate information between teams to ensure smooth service delivery

Support departments during busy periods and assist with administrative and operational tasks

Build strong working relationships across the organisation

Key Skills

Excellent communication skills

Strong telephone and customer service experience

Experience working with CRM, workflow or ticketing systems.

Experience supporting multiple departments within a growing business

Highly organised with strong attention to detail

Ability to manage multiple priorities simultaneously

Comfortable working independently and taking ownership of tasks

Strong administrative and coordination skills

Proficient in Microsoft Office and business systems

Reference: 225337893

https://jobs.careeraddict.com/post/113520487
CV-Library

Admin Coordinator

CV-Library

Posted on Jul 7, 2026 by CV-Library

Print
Hinckley, Leicestershire, United Kingdom
Admin & Secretarial
Immediate Start
£32k - £38k Annual
Full-Time
Admin Coordinator

£32,000 - £38,000

LE10, Leicester

Monday – Friday 9am – 5pm

Looking for someone to start asap

Job Purpose

This role will serve as the central point of contact for customers and internal teams, ensuring enquiries, requests and operational activities are managed efficiently from initiation through to completion.

Acting as the bridge between customers, Account Managers, Purchasing and Operations, the role is responsible for delivering a professional customer experience while coordinating workflows, monitoring progress and ensuring timely follow-up on actions and implementation activities.

Working within a fast paced and growing business, the successful candidate will play a key role in supporting service delivery, improving internal processes and maintaining effective communication across departments.

Job Responsibilities

Act as the first point of contact for incoming customer enquiries

Provide customers with information regarding products, services, processes and account-related queries.

Direct enquiries to the appropriate department where required

Support and manage operational workflows across multiple departments

Track customer requests and ensure actions are completed within agreed timescales

Follow up on outstanding actions and implementation activities

Monitor progress of internal requests and communicate updates to customers and colleagues

Assist with documenting and improving business processes

Coordinate information between teams to ensure smooth service delivery

Support departments during busy periods and assist with administrative and operational tasks

Build strong working relationships across the organisation

Key Skills

Excellent communication skills

Strong telephone and customer service experience

Experience working with CRM, workflow or ticketing systems.

Experience supporting multiple departments within a growing business

Highly organised with strong attention to detail

Ability to manage multiple priorities simultaneously

Comfortable working independently and taking ownership of tasks

Strong administrative and coordination skills

Proficient in Microsoft Office and business systems
Print

Reference: 225337893

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