Overview:

The HR Rep/Specialist/Generalist serves as initial point of HR contact for front line employees, managers, and external parties’ matters that are up to moderately complex in nature. These matters may include, but not limited to: employee relations, policy interpretation and administration, disciplinary actions below final written warning, requests for information, administration of unemployment claims, systems transactions [HRIS system], new hire orientation, ethics compliance, performance appraisal process, and internal correspondence. Ensures Human Resources Director is aware of business matters. Will advise Director for matters that are more complex in nature.

Responsibilities:

· Manages simple to moderately complex human resources matters, references employee handbook, interprets company policy and procedures and replies to inquiries. Engages centers of expertise as appropriate.

· Answer general employee questions regarding policies, procedures and benefits

· Pre-hire and new-hire processes, orientations and onboarding

· Responsible for HRIS system transactions, new hires, changes, terminations

· Manages Unemployment Claims

· Manages Workers Compensation claims and records, works with Adjuster and Insurance Rep, tracks Loss Run and updates HR Director.

· Manages Leaves of Absence

· Maintain human resources files to required standards, including personnel files, medical files, recruiting files, I-9’s, etc.

· Consults with HR Director in regards to personnel changes resulting in terminations

· Assist with employee training programs: scheduling, coordinating and tracking

· Responsible for adhering and promoting all company policies and procedures, as well as adhering and promoting state and federal employment laws.

· Following up on completion of new hire orientation, ethics certification, performance appraisals, and any other HR programs as may be requested.

· Initiates and conducts all exit surveys and interviews with employees below manager level. Consults with HR Director on trends and recommendations.

· Provide employee relations support for employees and managers. Provide guidance on HR issues and escalate sensitive issues to the HR Director.

· Collaborates with managers to prepare and determine appropriateness of disciplinary actions, below final written warning level. Provides HR expertise and insures factual basis and appropriate documentation results.

· Works with HR Director to conduct and document workplace investigations

· Reviews all Performance Reviews and provides guidance to managers as needed. Assists in tracking on-time performance reviews.

· Works with Corporate Recruiter to fill open positions and to update info in Applicant Tracking System. Updates Director on status of open reqs.

· Assists with creating job descriptions as needed

· Answers general employee questions regarding benefits, works with TPA as needed

· Conducts Benefit Enrollment meeting for their sites

· Coordinates & Tracks Go365 wellness program for site 401(k)

· Answer general 401(k) questions

· Coordinates yearly and quarterly enrollments, processes paperwork as needed

· Processes 401(k) Loans

· Assist in projects, such as; HR events, benefits open enrollment, employee communications, company-wide meetings and employee functions.

· Coordinates Above & Beyond Recognition program for site.

· Submits quarterly newsletter data to marketing.

· Compiles and prepares data for statistical reporting.

· EEO reports yearly

· Works well independently and with minimal supervision.

· Document workflow and work procedures.

· Drives a culture of inclusiveness and engagement throughout the organization.

· And any other duties needed to help drive to our Vision, fulfill our Mission, and abide by our Organization’s Values.

· Other duties as assigned

Qualifications:

· Bachelor’s degree in human resources, business administration or directly related human resources generalist experience.

· 3+ years HR Experience

· Extensive experience in employee relations, with a proven track record of effectively resolving conflicts and fostering a positive workplace culture

· Proficient in MS Office suite and HRIS system(s)

· Ability to be self-directed and motivated to execute with minimal direction

· Ability to work in a fast paced environment and demonstrate a sense of urgency

· Approachable mentality and encourages an open-door culture.

· A customer service vision and a commitment to integrity and responsiveness

· A collaborative and team player mentality

· Professional presence. Well-developed oral and written communication, facilitation and presentation skills.

· Insures high level of confidentiality in all aspects of work

· Travel will be required for yearly benefits enrollment and quarterly training programs as needed

· PHR certification preferred

Sonny's Enterprises is the world's largest manufacturer of conveyorized car wash equipment, parts, and supplies. We are the industry leader, recognized and awarded by the International Car Wash Association for innovating new technologies to advance the industry with products proudly designed and built in the USA. Our culture thrives on finding new and better ways to accelerate what’s next. We embrace change and the opportunity it produces to maximize the potential of our most valuable resource — our PEOPLE! We invite you to explore our opportunities and grow your career with us.

We offer 100% employer paid medical plan. Other optional benefit programs are available to our employees and their families which include: 401(k) match, additional medical plans, dental, vision, flex spending account, short-term and long-term disability & life insurance coverage.

EEO Statement

Equal Opportunity Employer

Sonny’s is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

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