Ancillary Services Coordinator

Posted on Oct 10, 2024 by Duly Health and Care
Downers Grove, IL
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time
Overview:

Ancillary Services Coordinator - Downer's Grove - PTOT/Chiro/Bone Health

Position Highlights:

Full-Time, 40 hours/week

Hours: Monday-Thursday 7/7:30am-4/4:30pm, Friday 7/7:30am-2:30pm

Location: Downer's Grove 

Benefits: 

Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance and medical coverage at 100% (after deductible) when utilizing a Duly provider.

Employer provided life and disability insurance.

$5,250 Tuition Reimbursement per year. 

Immediate 401(k) match.

40 hours paid volunteer time off. 

A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact.

12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.

Under the direction of the Referral Supervisor, the Ancillary Services Coordinator is responsible for managing all back end tasks for assigned Physical and Occupational Therapy locations. Provides to sites a clean DAR, ensures all visits are authorized, and updates assigned sites on needs from providers and payers. The Ancillary Services Coordinator ensures work is accomplished in accordance with Duly Health and Care policies and payer rules for therapy benefits.

Responsibilities:

The Journeys and Adventures that Await

Manages daily appointments for assigned locations, including all necessary tasks associated with ensuring authorization of all visits

Manage Epic DAR for assigned locations.

View each appointment encounter for assigned locations to ensure visit is authorized.

Perform confirmation phone calls for ancillary modalities; explaining all prep work, arrival time, treatment time of patients and explaining the financial waiver and self-pay policies when applicable.

Follow up with physicians and payers on Peer-to-Peer requests.

Communicates regularly with assigned locations on updates and/or changes to patient visit authorization.

Manage the referral queue messages to notify HPS/UM of pending referrals.

Call patients on all denied authorizations.

Point of contact for stat radiology results being the liaison between physician and patient.

Completes tasks associated with all active radiology patients.

Manage the No Show Patients Reports and Televox cancellation report for Radiology.

Monitor the Open Orders Report

Qualifications:

The Experiences You Bring

Knowledge of OSHA, HIPAA, and employment legislation

High School Diploma or GED

Experience of 3 or more years preferred

Prefer one-year experience in customer service setting, preferably in a medical office with basic knowledge of medical and insurance terminology.

Prefer EMR knowledge; specifically, Epic Hyperspace.

Reference: 203995251

https://jobs.careeraddict.com/post/96081284

Ancillary Services Coordinator

Posted on Oct 10, 2024 by Duly Health and Care

Downers Grove, IL
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time
Overview:

Ancillary Services Coordinator - Downer's Grove - PTOT/Chiro/Bone Health

Position Highlights:

Full-Time, 40 hours/week

Hours: Monday-Thursday 7/7:30am-4/4:30pm, Friday 7/7:30am-2:30pm

Location: Downer's Grove 

Benefits: 

Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance and medical coverage at 100% (after deductible) when utilizing a Duly provider.

Employer provided life and disability insurance.

$5,250 Tuition Reimbursement per year. 

Immediate 401(k) match.

40 hours paid volunteer time off. 

A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact.

12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.

Under the direction of the Referral Supervisor, the Ancillary Services Coordinator is responsible for managing all back end tasks for assigned Physical and Occupational Therapy locations. Provides to sites a clean DAR, ensures all visits are authorized, and updates assigned sites on needs from providers and payers. The Ancillary Services Coordinator ensures work is accomplished in accordance with Duly Health and Care policies and payer rules for therapy benefits.

Responsibilities:

The Journeys and Adventures that Await

Manages daily appointments for assigned locations, including all necessary tasks associated with ensuring authorization of all visits

Manage Epic DAR for assigned locations.

View each appointment encounter for assigned locations to ensure visit is authorized.

Perform confirmation phone calls for ancillary modalities; explaining all prep work, arrival time, treatment time of patients and explaining the financial waiver and self-pay policies when applicable.

Follow up with physicians and payers on Peer-to-Peer requests.

Communicates regularly with assigned locations on updates and/or changes to patient visit authorization.

Manage the referral queue messages to notify HPS/UM of pending referrals.

Call patients on all denied authorizations.

Point of contact for stat radiology results being the liaison between physician and patient.

Completes tasks associated with all active radiology patients.

Manage the No Show Patients Reports and Televox cancellation report for Radiology.

Monitor the Open Orders Report

Qualifications:

The Experiences You Bring

Knowledge of OSHA, HIPAA, and employment legislation

High School Diploma or GED

Experience of 3 or more years preferred

Prefer one-year experience in customer service setting, preferably in a medical office with basic knowledge of medical and insurance terminology.

Prefer EMR knowledge; specifically, Epic Hyperspace.

Reference: 203995251

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