Call Center Representative
Posted on Oct 9, 2024 by Compass Innovate
Dallas, TX
Customer Service
Immediate Start
Annual Salary
Full-Time
Are you a motivated and enthusiastic individual with a passion for providing excellent customer service? We are seeking a dedicated Call Center Representative to join our dynamic team. If you enjoy helping others and thrive in a fast-paced environment, we want to hear from you!
Key Responsibilities:
Answer incoming calls and provide accurate information to customers in a friendly and professional manner.
Handle customer inquiries, complaints, and requests promptly and effectively.
Document and track customer interactions using our CRM software.
Collaborate with team members to solve customer issues and improve overall service quality.
Maintain up-to-date knowledge of company products and services to provide accurate information.
Achieve individual and team performance goals, including call handling time, quality, and customer satisfaction.
Qualifications:
Proven experience in a customer service or call center role preferred.
Excellent verbal and written communication skills.
Strong problem-solving abilities and a customer-centric mindset.
Ability to work in a fast-paced environment while maintaining attention to detail.
Proficient in using computers and various software applications.
Key Responsibilities:
Answer incoming calls and provide accurate information to customers in a friendly and professional manner.
Handle customer inquiries, complaints, and requests promptly and effectively.
Document and track customer interactions using our CRM software.
Collaborate with team members to solve customer issues and improve overall service quality.
Maintain up-to-date knowledge of company products and services to provide accurate information.
Achieve individual and team performance goals, including call handling time, quality, and customer satisfaction.
Qualifications:
Proven experience in a customer service or call center role preferred.
Excellent verbal and written communication skills.
Strong problem-solving abilities and a customer-centric mindset.
Ability to work in a fast-paced environment while maintaining attention to detail.
Proficient in using computers and various software applications.
Reference: 203720430
https://jobs.careeraddict.com/post/96041311
Call Center Representative
Posted on Oct 9, 2024 by Compass Innovate
Dallas, TX
Customer Service
Immediate Start
Annual Salary
Full-Time
Are you a motivated and enthusiastic individual with a passion for providing excellent customer service? We are seeking a dedicated Call Center Representative to join our dynamic team. If you enjoy helping others and thrive in a fast-paced environment, we want to hear from you!
Key Responsibilities:
Answer incoming calls and provide accurate information to customers in a friendly and professional manner.
Handle customer inquiries, complaints, and requests promptly and effectively.
Document and track customer interactions using our CRM software.
Collaborate with team members to solve customer issues and improve overall service quality.
Maintain up-to-date knowledge of company products and services to provide accurate information.
Achieve individual and team performance goals, including call handling time, quality, and customer satisfaction.
Qualifications:
Proven experience in a customer service or call center role preferred.
Excellent verbal and written communication skills.
Strong problem-solving abilities and a customer-centric mindset.
Ability to work in a fast-paced environment while maintaining attention to detail.
Proficient in using computers and various software applications.
Key Responsibilities:
Answer incoming calls and provide accurate information to customers in a friendly and professional manner.
Handle customer inquiries, complaints, and requests promptly and effectively.
Document and track customer interactions using our CRM software.
Collaborate with team members to solve customer issues and improve overall service quality.
Maintain up-to-date knowledge of company products and services to provide accurate information.
Achieve individual and team performance goals, including call handling time, quality, and customer satisfaction.
Qualifications:
Proven experience in a customer service or call center role preferred.
Excellent verbal and written communication skills.
Strong problem-solving abilities and a customer-centric mindset.
Ability to work in a fast-paced environment while maintaining attention to detail.
Proficient in using computers and various software applications.
Reference: 203720430
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