Overview:

Summary Statement:

The Restaurant General Manager is responsible for leading, educating, motivating and energizing the team to provide a world class dining experience. This role will ensure food and drink quality, while maintaining daily presentation of the restaurant. 

Job Duties:

Primary Job Duties: – Includes but is not limited to:

Administer all aspects of personnel to restaurant team members.

Interact with customers and guests to receive feedback on their service.

Provide ongoing education to team members on industry trends and service etiquettes.

Ensure sanitation procedures and organization of work area adhere to all health code regulations and standards.

Increase restaurant revenue through marketing strategies, networking and team member engagement.

Maintain inventory levels for food, supplies and equipment.

Manage budgeted revenue, cost of sales (COS), labor, supplies and operating cash flow (OCF).

Audit monthly profit and loss statement and act on all variances.

Promote responsible alcohol sales and service and ensure compliance with local alcohol service regulations.

Assist with restaurant opening and closing responsibilities, when needed.

Escalate critical issues to General Manager or Director of Restaurants.

Ensure all Resorts World core values and property and department standards are implemented and applied.

Obtain and maintain position-specific licensing.

Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.

Perform other job-related duties as requested.

Qualifications:

Qualifications: Includes but is not limited to:

Working knowledge of general restaurant operations.

Proficient in restaurant financial management.

Working knowledge of restaurant management software system(s).

Ability to effectively communicate in English.

Polished appearance and demeanor.

Excellent customer services skills.

Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.

Ability to successfully lead and mentor a team.

Ability to work varied shifts, including nights, weekends and holidays.

Preferred: 

Previous experience working in a large, luxury resort setting.

Minimum Education and Experience:

At least five years of experience working in a Lounge or Restaurant in a similar or related environment.

At least three years of Lounge or Restaurant management experience in a similar or related environment.

At least 21 years of age.

Certificates, Licenses, Regulations:

Proof of eligibility to work in the United States

Ability to obtain the following:Non-Gaming Card

Alcohol Awareness Card

Food Handling Card