Lead Clinical Case Manager

Posted on Oct 8, 2024 by Felton Institute
Fairfield, CA
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time
Job Description:

Lead Clinical Case Manager

Felton Outpatient Services Solano

Adult Division

Agency Overview

Felton Institute responds to the needs of our community by providing innovative, evidence-informed social services that transform lives. Our organization offers 50+ programs that address mental health, the unhoused, early care and education, those impacted by the justice system, transitional age youth, as well as aging adults. Our programs combine the latest scientific research with cultural sensitivity and a deep commitment to supporting and reflecting the communities we serve. Felton offers a dynamic, challenging, and supportive work environment where we encourage the use of professional development, that staff can utilize throughout their career.

Program Description

Felton Outpatient Services Solano (FOSS) is a multi-disciplinary team of clinicians, medical providers, case managers, and peer advisors that provide recovery-oriented, culturally responsive, and trauma-informed manner specialty behavioral health services to clients 18 and older (moderate level intensity), who are Solano residents and/or have Solano County Medi-Cal or Kaiser Medi-Cal.  The team will assist individuals experiencing severe mental illnesses that interfere with their ability to live in the community, attend appointments with professionals in clinics and hospitals, and manage mental health symptoms by providing the following outpatient services: mental health services (i.e., assessment, evaluation, plan development, collateral, family engagement, individual and group therapy, individual and group rehabilitation, and interactive complexity), case management/brokerage, crisis intervention, and medication support.

Job Description

The Lead Clinical Case Manager is a licensed or is a BBS registered clinician with direct service experiences with individuals experiencing homelessness, substance use, mental health needs, and medical complexity. Referrals for the program caseload come from Solano County BHCS and the caseload ranges up to 35-40 clients to provide the intensive services needed. The primary functions include both direct service and interdisciplinary/multi-agency collaboration. Local travel between agency sites as well as direct service provision to program participants is expected.

Specific Responsibilities

Provides exemplary clinical consultation and support to the interdisciplinary team of medical professionals, clinicians, and peers

Oversees and manages the referral and intake of clients to ensure high risk individuals are prioritized and ensures that consistent and timely outreach to referrals occurs utilizing reporting tools

Serves a targeted caseload of individuals with high complexity providing therapy, clinical case management, and crisis services

Outreach to shelters, streets, hospitals, and community settings

Supports operational and continuous quality improvement initiatives

Ensures timely and accurate documentation of all services provided and maintains applicable chart requirements

Provides inter-agency collaboration to facilitate problem solving and clinical care

On-call consult during working hours to triage clinical emergencies and coordination for coverage

Serve as a back-up for clinicians

Contribute to all assigned committees and meetings and represent Felton’s program in stakeholder, county, and other assigned meetings.

Attend and participate in all assigned trainings for professional, program, and agency development.

Additional duties as needed.

Minimum Qualification

Master’s Degree (or higher) in Social Sciences, Psychology, Counseling Psychology or related field AND current California State Licensure or registered as an associate. Two years post graduate experience preferred

Three years of experience providing mental health services to individuals with serious mental health challenges, substance use, and homelessness

Experience with specific modalities harm reduction, contingency management, substance use disorder treatment, crisis intervention, de-escalation, and motivational interviewing

Outreach in settings that include shelters, street encamplements, SROs, hospitals, and other assigned areas

Charting and documentation experience under insurance payors such as medi-care, medical, and special population funding

Consultation and leadership experience in multi-level programming

Demonstrated proficiency in Microsoft applications, phone based applications, and navigating EHR systems

Ability to facilitate trauma informed debriefing and participatory decision making

Effective triaging skills to prioritize work based on risk and client need; crisis intervention skills

Demonstrated ability to interact with and respect differences of opinion, beliefs, culture, appearances and ways of life.

Good negotiation and problem-solving skills. Verbal de-escalation training and practice experience

Excellent communication (written and verbal) and interpersonal skills.

Strong organizational skills, attention to detail, ability to prioritize tasks, and manage time effectively.

Demonstrated experience as a team player with a welcoming attitude.

Strong knowledge of county behavioral health department and community resources for linkage support

Additional Information:

Reports to: Director of Adult and TAY Mental Health Services

Job Type: Full-time

Work Schedule: Onsite

FLSA Status: Exempt

Salary Range: $105,000 - $115,000 Annually (DOE)

Benefits (subject to election and eligibility): Fully-Paid Medical and Dental Plans; Health Reimbursement Card, Paid Time Off (personal, vacation, and sick time), 403B with company match.

Applying Instruction:

Candidates should apply for the position at our career page “(url removed)” OR directly email resumes to “(url removed)”.

IMP NOTE: Job responsibilities are subject to change according to program requirements.

Reference: 203699177

https://jobs.careeraddict.com/post/96038697

Lead Clinical Case Manager

Posted on Oct 8, 2024 by Felton Institute

Fairfield, CA
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time
Job Description:

Lead Clinical Case Manager

Felton Outpatient Services Solano

Adult Division

Agency Overview

Felton Institute responds to the needs of our community by providing innovative, evidence-informed social services that transform lives. Our organization offers 50+ programs that address mental health, the unhoused, early care and education, those impacted by the justice system, transitional age youth, as well as aging adults. Our programs combine the latest scientific research with cultural sensitivity and a deep commitment to supporting and reflecting the communities we serve. Felton offers a dynamic, challenging, and supportive work environment where we encourage the use of professional development, that staff can utilize throughout their career.

Program Description

Felton Outpatient Services Solano (FOSS) is a multi-disciplinary team of clinicians, medical providers, case managers, and peer advisors that provide recovery-oriented, culturally responsive, and trauma-informed manner specialty behavioral health services to clients 18 and older (moderate level intensity), who are Solano residents and/or have Solano County Medi-Cal or Kaiser Medi-Cal.  The team will assist individuals experiencing severe mental illnesses that interfere with their ability to live in the community, attend appointments with professionals in clinics and hospitals, and manage mental health symptoms by providing the following outpatient services: mental health services (i.e., assessment, evaluation, plan development, collateral, family engagement, individual and group therapy, individual and group rehabilitation, and interactive complexity), case management/brokerage, crisis intervention, and medication support.

Job Description

The Lead Clinical Case Manager is a licensed or is a BBS registered clinician with direct service experiences with individuals experiencing homelessness, substance use, mental health needs, and medical complexity. Referrals for the program caseload come from Solano County BHCS and the caseload ranges up to 35-40 clients to provide the intensive services needed. The primary functions include both direct service and interdisciplinary/multi-agency collaboration. Local travel between agency sites as well as direct service provision to program participants is expected.

Specific Responsibilities

Provides exemplary clinical consultation and support to the interdisciplinary team of medical professionals, clinicians, and peers

Oversees and manages the referral and intake of clients to ensure high risk individuals are prioritized and ensures that consistent and timely outreach to referrals occurs utilizing reporting tools

Serves a targeted caseload of individuals with high complexity providing therapy, clinical case management, and crisis services

Outreach to shelters, streets, hospitals, and community settings

Supports operational and continuous quality improvement initiatives

Ensures timely and accurate documentation of all services provided and maintains applicable chart requirements

Provides inter-agency collaboration to facilitate problem solving and clinical care

On-call consult during working hours to triage clinical emergencies and coordination for coverage

Serve as a back-up for clinicians

Contribute to all assigned committees and meetings and represent Felton’s program in stakeholder, county, and other assigned meetings.

Attend and participate in all assigned trainings for professional, program, and agency development.

Additional duties as needed.

Minimum Qualification

Master’s Degree (or higher) in Social Sciences, Psychology, Counseling Psychology or related field AND current California State Licensure or registered as an associate. Two years post graduate experience preferred

Three years of experience providing mental health services to individuals with serious mental health challenges, substance use, and homelessness

Experience with specific modalities harm reduction, contingency management, substance use disorder treatment, crisis intervention, de-escalation, and motivational interviewing

Outreach in settings that include shelters, street encamplements, SROs, hospitals, and other assigned areas

Charting and documentation experience under insurance payors such as medi-care, medical, and special population funding

Consultation and leadership experience in multi-level programming

Demonstrated proficiency in Microsoft applications, phone based applications, and navigating EHR systems

Ability to facilitate trauma informed debriefing and participatory decision making

Effective triaging skills to prioritize work based on risk and client need; crisis intervention skills

Demonstrated ability to interact with and respect differences of opinion, beliefs, culture, appearances and ways of life.

Good negotiation and problem-solving skills. Verbal de-escalation training and practice experience

Excellent communication (written and verbal) and interpersonal skills.

Strong organizational skills, attention to detail, ability to prioritize tasks, and manage time effectively.

Demonstrated experience as a team player with a welcoming attitude.

Strong knowledge of county behavioral health department and community resources for linkage support

Additional Information:

Reports to: Director of Adult and TAY Mental Health Services

Job Type: Full-time

Work Schedule: Onsite

FLSA Status: Exempt

Salary Range: $105,000 - $115,000 Annually (DOE)

Benefits (subject to election and eligibility): Fully-Paid Medical and Dental Plans; Health Reimbursement Card, Paid Time Off (personal, vacation, and sick time), 403B with company match.

Applying Instruction:

Candidates should apply for the position at our career page “(url removed)” OR directly email resumes to “(url removed)”.

IMP NOTE: Job responsibilities are subject to change according to program requirements.

Reference: 203699177

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