Job Description

Norco is currently seeking an individual to fill our centralized Complex Mobility Central Coordinator. The Complex Mobility Central Coordinator is responsible for coordination of all Rehab team equipment set-ups and staff scheduling as directed. Other responsibilities include, but are not limited to:

Schedule rehab staff to optimize workflows

Work with patients, physicians, therapists and referral sources to optimize the equipment needs for customers

Understand payer requirements for equipment and be able to clearly communicate them to customers

Perform insurance verification and obtain necessary documentation for equipment coverage

Stay well informed of industry updates and Medicare changes, particularly those related to rehab

Assist with rehab sales support and in-services within a defined region, as necessary

Assist customer service staff to coordinate rehab related discharges

Perform other tasks as assigned or necessary