Overview:

As the Closing Clerical Support at Townsgate Closing Services, you will work directly with the Closing Team Leader. You are responsible for assisting all Closing Coordinators on your team and work as a support system for the Closing Operations Department.  

Responsibilities

Upload Documents into System

Update Notes and Tracking Fields within System

Keep Closing Coordinators Updated Throughout Process

Complete Pre-HUD Requests

Audit HUD Fee Sheet to Ensure Correct Invoicing

Report Recording Fees on HUD

Monitor Dashboard for Closing and Fax Back Completion

Work with Vendors to Track Shipping for Signed Packages

Ensure Vendors Download/Print Necessary Documents

Phone Rollover Responsibilities

Additional Duties, as assigned

Qualifications

High-School Diploma or Equivalent

At least 6-Months Administrative/Clerical Experience

Strong Customer Service Focus

Clear Verbal and Written Communication Skills

Ability to Work in Fast-Paced Environment and Meet Deadlines

Capability to Work both Independently and as part of a Team

Problem-Solving Mindset with Ability to Multitask

Familiarity with Computers, including Data Entry and Typing (preferred 35-45 WPM)

All onboarding employees will be required to complete a pre-employment background check and drug screening.

We are an Equal Opportunity/Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.