Visit Faciliator - Prior Lake Clinic

Posted on Oct 7, 2024 by Fairview Health Services
Prior Lake, MN
Other
Immediate Start
Annual Salary
Full-Time
Overview:

M Health Fairview has an immediate opening for a Visit Facilitator to join our team at the Prior Lake Clinic. Join M Health Fairview, the largest healthcare system in the state! The M Health Fairview Prior Lake Clinic is a growing and collaborative clinic. Our clinic hours are 7AM to 6PM Monday - Thursday and 7AM - 5PM on Fridays, so no evenings, weekends, or holidays! This provides an excellent work life balance!

This is a 0.8 FTE (64 hours per two week pay period) opening. This opening is scheduled Monday - Thursday, off on Fridays, subject to change based on clinic needs.

M Health Fairview offers a competitive benefits package including medical/dental, 401k/403b with employer match, tuition reimbursement, and PTO! For details, please visit our benefits page by clicking

Responsibilities/Job Description:

This position is responsible for supporting in person clinic visits, including communicating with patients prior to their visit and helping guide patients through the care experience.  The visit facilitator gathers pertinent medical information from the patient and documents the information into the patient’s medical record.  This role also helps to ensure the exam rooms are stocked, equipment and supplies are available and assists with tasks that support the effectiveness and efficiency of the team. The visit facilitator may also assist in scheduling and coordinating appointments, preparing schedules and other delegated duties as assigned. 

Prepare patients for their appointments including communicating with patients in advance of their scheduled appointment as needed to ensure medical records are collected, received and available for visit if applicable.

Assist in the rooming process at the time of the in person visit by collecting and documenting pertinent information such as the reason for their visit and applicable health questionnaires.

Prepare exam rooms and stock supplies

Supports the patient connection to the provider for the visit and serves as a resource ensuring a positive patient/provider experience.

Completes visit wrap-up ensuring the after-visit summary is provided and patients are aware of recommendations for follow up. This may include assisting with scheduling and coordinating follow-up appointments. 

Communicates effectively with patients, providers and other health professionals, demonstrating comfort in person and with virtual technologies.

Qualifications:

Required

At least 1-year of customer service experience

Proficient with technology (computer hardware and programs, smart devices such as phones or tablets)

Preferred

Medical terminology

Epic Health Records

Telephonic customer experience

Previously worked in a health-care setting

Reference: 200086733

https://jobs.careeraddict.com/post/95871298

Visit Faciliator - Prior Lake Clinic

Posted on Oct 7, 2024 by Fairview Health Services

Prior Lake, MN
Other
Immediate Start
Annual Salary
Full-Time
Overview:

M Health Fairview has an immediate opening for a Visit Facilitator to join our team at the Prior Lake Clinic. Join M Health Fairview, the largest healthcare system in the state! The M Health Fairview Prior Lake Clinic is a growing and collaborative clinic. Our clinic hours are 7AM to 6PM Monday - Thursday and 7AM - 5PM on Fridays, so no evenings, weekends, or holidays! This provides an excellent work life balance!

This is a 0.8 FTE (64 hours per two week pay period) opening. This opening is scheduled Monday - Thursday, off on Fridays, subject to change based on clinic needs.

M Health Fairview offers a competitive benefits package including medical/dental, 401k/403b with employer match, tuition reimbursement, and PTO! For details, please visit our benefits page by clicking

Responsibilities/Job Description:

This position is responsible for supporting in person clinic visits, including communicating with patients prior to their visit and helping guide patients through the care experience.  The visit facilitator gathers pertinent medical information from the patient and documents the information into the patient’s medical record.  This role also helps to ensure the exam rooms are stocked, equipment and supplies are available and assists with tasks that support the effectiveness and efficiency of the team. The visit facilitator may also assist in scheduling and coordinating appointments, preparing schedules and other delegated duties as assigned. 

Prepare patients for their appointments including communicating with patients in advance of their scheduled appointment as needed to ensure medical records are collected, received and available for visit if applicable.

Assist in the rooming process at the time of the in person visit by collecting and documenting pertinent information such as the reason for their visit and applicable health questionnaires.

Prepare exam rooms and stock supplies

Supports the patient connection to the provider for the visit and serves as a resource ensuring a positive patient/provider experience.

Completes visit wrap-up ensuring the after-visit summary is provided and patients are aware of recommendations for follow up. This may include assisting with scheduling and coordinating follow-up appointments. 

Communicates effectively with patients, providers and other health professionals, demonstrating comfort in person and with virtual technologies.

Qualifications:

Required

At least 1-year of customer service experience

Proficient with technology (computer hardware and programs, smart devices such as phones or tablets)

Preferred

Medical terminology

Epic Health Records

Telephonic customer experience

Previously worked in a health-care setting

Reference: 200086733

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