Responsibilities:

This position shall be responsible for the development and administration of all education and quality assessment activities within the environmental services department. Position shall develop, conduct and monitor education programs including but not limited to orientation and skills training. Position shall also assist in the development of QA parameters/monitors and be responsible for tracking, monitoring, recording and reporting on quality assurance and service delivery performance.

Qualifications:

Must possess a high school diploma or GED

Minimum A.A. degree or Bachelor’s degree preferred in Business Management or related fields.

At least 5 years of experience in supervising/Managing Environmental Services personnel.

3-5 years’ experience with quality or performance improvement activities - in a full or part time capacity.

1-2 years’ experience in Microsoft Word, Excel, and PowerPoint.

Min:

USD $31.11/Hr.

Max:

USD $56.00/Hr.

Benefits:

Benefits Eligibility is based on your scheduled FTE status and Job Category

Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees

403(b) retirement plan with generous company match and “catch up” provision

Paid Time Off (PTO) & company paid holidays

Tuition reimbursement

Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program

Employer paid Short & Long Term Disability benefits for eligible employees

Voluntary Benefits

Discounts on auto & home insurance and Verizon plans

Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

EEO Statement:

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.