Overview:

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more for all full-time positions!

Job Description:

Allied Universal is looking to hire a Site Training Manager.

This position manages all training coordination and documentation on a local level of all contract security officer staff for a specific location. This role shall also work in support of or in conjunction with the National Training Coordinator for the Enterprise-wide platform.

The person in this role should be knowledgeable in but no limited to the following baseline topics and have instructional experience within the following subjects:

Emergency Communications

Incident Command

General Incident Reponses and Assessment

Fire Incident Response and Assessment

Bomb Threat Response

Hazardous Materials Response

Biological and Chemical Response

Violence in the Workplace Response

Civil Disturbance Response

Active Shooter Response

Crime Scene Management

Shelter In Place

Earthquake Response

Power Outage Response

Severe Weather

Elevator Entrapment

Emergency Medical Response

Other Responsibilities:

Identify internal and external training programs to address competency gaps

Assess training needs for new and existing employees

Partner with internal stakeholders regarding employee training needs

Organize, develop or source training programs to meet specific training needs

Prepare, facilitate, monitor, evaluate and document training activities within the local security division of the company.

Liaise with subject matter experts regarding instructional design

Develop training aids such as manuals and handbooks

Inform employees about training options

Map out training plans for individual employees

Present training programs using recognized training techniques and tools

Facilitate learning through a variety of delivery methods including classroom instruction, virtual training, on-the-job coaching

Design and apply assessment tools to measure training effectiveness 

Track and report on training outcomes

Provide feedback to program participants and management

Evaluate and make recommendations on training material and methodology

Maintain employee training records

Handle logistics for training activities including venues and equipment

Establish and maintain relationships with external training suppliers

Coordinate off-site training activities for employees

Manage and maintain in-house training facilities and equipment

Keep current on training design and methodology

General Skills

Knowledge of office management systems and procedures

Excellent time management skills and ability to multi-task and prioritize work

Attention to detail and problem solving skills

Excellent written and verbal communication skills

Strong organizational and planning skills

Proficiency in MS Office, esp. Word, Excel and Outlook

Education and Experience

Experience with instruction or training

Knowledge of instructional and learning theory and principles

Knowledge of instructional design

Knowledge of training methodologies

Knowledge of learning management systems

Knowledge of competency assessment

Proficient in basic PC operations

Qualifications

Four year degree in Criminal Justice, Business Administration or related field

Previous Contract Security, facilities management, military or law enforcement experience

At least 2 years of business management/operations/supervisory experience (depending on size/scope of client).

Ability to develop and grow customer relationships

Experience in hiring, developing, motivating and retaining quality staff

Outstanding interpersonal and communications skills required

Ability to work in a team-oriented management environment with the ability to work independently

Ability to manage multiple priorities, complex situations, a diverse team of employees and client requirements on an ongoing basis

Previous payroll, billing and scheduling experience preferred

Ability to work in a team-oriented management environment while having an entrepreneurial attitude

Key Competencies:  Staff Management, Financial Management, Integrity, Problem Solving, Conflict Management, Time Management, Customer Focus, Timely Decision Making, Motivating and Directing Others, Drive for Results

Closing:

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: .

Requisition ID:

(phone number removed)