Job Description

Purpose: Provide operational support to departmental projects or larger scale department/division-wide efforts. May require knowledge and/or experience in specific programs or processes pertinent to the customer. Minimum supervision required.

Responsibilities:

tracking information and generating reports, research and follow through, schedule coordination and database management.

Manage multiple reports/documents.  Proactively anticipate obstacles and collaborate with the team to formulate solutions.

Conduct thorough quality assessments of published output, ensuring alignment with regulatory standards and health authority guidance. Verify content, including bookmarks, hyperlinks, and tables of content.

Contribute to the development of optimal business processes and standards within the department, ensuring robust stakeholder support to achieve high quality reports.

Position accountability/scope:

Regularly engage with the manager to discuss project priorities, timelines, progress and identified challenges.

Manage projects with oversight as necessary.

Provide training and cross-train with other team members to offer additional support as required.