Job Description

As a Solutions Engineer for Insurance, your day-to-day responsibilities will include working as the technical expert on an internal account team, supporting clients in the property & casualty insurance industry. You will work with our clients to learn about their business problems and recommend solutions that drive value. These clients are primarily interested in using our platform to gain insights that enable better decision making in underwriting, faster claims resolutions after natural disasters, and reducing risk within their portfolio.

You must be able to clearly explain capabilities of various Nearmap products and solutions to stakeholders so they can make informed decisions about how to improve their operations. You will achieve this by possessing a deep understanding of current and future Nearmap products and their applications to the insurance industry, with the main emphasis being on Nearmap AI, which includes feature extraction, condition scoring, and risk scoring. Your work will include a mix of deep-dive technical demos using Nearmap content, answering technical questions, understanding customers’ insurance processes and workflows, attending on-site customer meetings, and public speaking.

Key Responsibilities

Play a key role in client engagements by frequently attending presales video conferencing calls and on-site client meetings

Lead product demonstration efforts

Create and maintain demo scripts tailored to the roles of the audience participants (e.g., personal lines vs. commercial lines, underwriting vs. loss-control vs. claims, etc.)

Gain customer acceptance by explaining or demonstrating cost reductions and operation improvements

Answer detailed technical questions that arise during demos

Respond to RFIs/RFPs from prospective customers with the ideal information to meet their needs

Drive the POC (proof-of-concept) process, including giving an overview presentation, create a report on the results, and present the findings to internal and external stakeholders

Answer detailed questions about Nearmap products

Educate the sales team and prospective customers on product roadmap, especially functionality that has recently been released or is planned for an upcoming release.

Partner with clients to understand their current systems, technical challenges, business constraints, success criteria, and advise on Nearmap product integrations to support them.

Collaborate with the Product, Product Marketing and Engineering teams, as required, communicating customer and prospect feedback

As necessary, assist sales and marketing with the development and delivery of technical content for webinars and trade shows