Overview:

As a State Farm intern, you will have the opportunity to collaborate with experienced professionals, contribute to meaningful projects, and make a real impact. Our internship program provides students with valuable training, mentorship, and networking opportunities while being fully immersed in the day-to-day operations of a Fortune 50 company. At State Farm, we believe our interns are the future of our company, and we are committed to helping you succeed!

Grow Your Skills, Grow Your Potential:

Responsibilities:

We are seeking Process Engineer interns to join our Claims Process Engineering (CPE) team. The Process Engineer role in CPE is expected to have skills and experiences around process design and improvement methodologies. If you enjoy testing new technologies, process improvement, and analyzing data this may be the perfect internship for you!

Process Engineer interns will also be responsible for: 

Conducting research and analysis for end-to-end process design efforts across P&C Claims Auto, Fire and Shared Services segments

Utilizing Lean Six Sigma process improvement methodologies to identify opportunities which will reduce waste and result in measurable improvements in efficiency

Successfully executing the implementation of identified process improvements to achieve measurable results (operational efficiency, service, quality, or customer experience)

Driving collaboration and positive change in complex business processes with teams comprised of process, execution, and other business partners

Developing comprehensive understanding of structure, standard work, work segmentation, and detailed processes in segments related to project assignments

Identifying, collecting, and properly analyzing readily available claim, task, phone, and other approved operational metrics

Completing appropriate communication materials that adequately illustrate the findings and recommendations to various levels of execution leadership (tollgate PowerPoint slides, communication plans, project initiative updates, business decision documents, etc.)

Effectively measure cost/benefit analyses for project prioritization and/or implementation

Managing and prioritizing multiple work objectives simultaneously in an agile environment

Qualifications:

A strong candidate for this position has:

Current or prior experience in a Process Analyst or similar role

Project Management experience

A solid understanding of process improvement methodologies including Lean and Six Sigma

Strong problem-solving and analytical skills (trend identification, interpreting data, statistical testing)

Intermediate to advanced level of Proficiency in Microsoft Office Products (Excel, Access, PowerPoint, Visio)

Strong communication skills, both verbally and written

Strong attention to detail

A continuous improvement mindset

Competitive candidates are:

Self-starters who can juggle multiple priority assignments within timelines

Comfortable leading through ambiguity on projects

Able to take general goals and create realistic and clear action plans

Resourceful and willing to seek out creative solutions to problems

Comfortable working in a team environment with either shared or individual responsibilities on the same work effort

Who We Are Looking For:

       Rising college juniors or seniors who are pursuing degrees in Computer Science, Engineering, Statistics, Information Systems & Data related majors   

What You Can Expect:

Summer Internship Dates: 5/19/2025-8/1/2025

Hours: Monday-Friday, 38.75 hours per week

 Due to the short duration of the summer program, it is an expectation that hired interns will be available for the duration of the summer internship with little to no disruption in work schedule.

Pay: $28.00/hour. In addition, interns selected for our summer internship program will be eligible for a $2,000 stipend!

Work Arrangement:   

HYBRID: Selected interns should plan to spend time working from home and some time working in the office as part of our hybrid work environment. Please note that relocation benefits will not apply.

Internship Program Eligibility: 

To be eligible for the summer internship program, you must be a full-time student currently enrolled in an undergraduate or post-graduate program throughout the duration of the internship. 

Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity.

Next Steps!

Application deadline is expected to close on 10/11/2024. Applicant volume and hiring needs may result in early closure or extension beyond the listed deadline, so apply as soon as possible! To submit an application, click "Apply" on the job listing page on the State Farm career site.

Competitive candidates may be invited to participate in the interview process. This is where the excitement begins!

What’s In It For You:

Competitive pay and relaxed dress code

Direct experience you can leverage for your future career

An opportunity to learn and network with industry-leading influencers

Mentoring and Development to help you succeed

We love to give back! Being involved in volunteer opportunities to give back to the community.

We embrace Diversity and Inclusion: We are one team and it is simply the right thing to do!