Description:

Job Summary

Responsible for helping with follow up, web-help desk request, and drop ship report in an accurate and efficient manner.

Essential Duties and Responsibilities

Responsible for processing all drop ship invoices

Verify invoices against Purchase Orders and receive orders in our accounting system

Assist with the follow up of for the status of Purchase Orders

Assist with the web help desk

Responsible for cancelling purchase orders, changing addresses on order, creating fixed asset order, and ordering supplies for a branch

Support other Procurement team members as time permits or when requested to by the Procurement Supervisor or Director of Procurement

Ensure that all drop ship invoices are processed in timely manner

Identifies, researches, and resolves discrepancies between invoices and purchase orders

Contact vendors as needed to resolve any issues and respond to their inquiries

Obtain accurate serial numbers from invoice or by contacting vendor

Ensure that accurate serial numbers are entered for all appropriate products

Assist with drop ship invoice preparations and audit process as needed

Contribute to improving process workflows and maintaining system administration

Assist Procurement team with any special projects as requested

Other duties assigned as needed

Skills and Abilities

Communicate and interact with internal employees, clients and colleagues in a professional and timely manner

Self-starter capable of working independently and ensuring to meet deadlines

Excellent communication and interpersonal skills, both verbal and written

Ability to balance multiple tasks with changing priorities

Excellent structured problem-solving skills

Demonstrate time management skills with attention to detail

Education and/or Experience

Minimum of a high school diploma or equivalent

Demonstrated experience utilizing company intranet and Service Desk applications a plus

Working Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment. This role uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The work environment is generally moderate in noise (inter-office conversations and computers/printers).