Responsibilities/Qualifications:

Northpoint Village of Utica is looking for a dedicated and compassionate Resident Care Manager to join our team and ensure the smooth operation of our facility. If you have management experience and demonstrated compassion towards the elderly, we are looking for you. This is an on-call position. Your responsibilities will include overseeing daily operations, covering shifts as needed, and ensuring the well-being of our seniors, which include assisting with ADL’s. We believe in creating a warm and supportive environment for our residents and staff and are looking for someone that shares our vision. If you are passionate about making a positive impact in the lives of the elderly and have managerial skills to lead a team, we encourage you to apply.

Duties include but not limited to:

Maintain employee files

Review shift supervisor checklists

Cover open shifts as needed

Assist residents with care: dressing, bathing and toileting

Follow up on issues, review 24 hours logs –corrective actions for med errors, absences, etc.

Assess any care complaints

Payroll – review for missed punches, missed lunches etc. and follow up

Enter shift pick-ups and shift trades

Create schedules for staff

Schedule and interview applicants

Conduct QA audits, review Incident reports/med errors and put interventions/training in place – involve nurse as necessary

Meet with each new admit to discuss needs and expectations, audit of med waiver and private pay charting, updates to med waiver counselors, med cart audit every other week

Order clinical supplies

Conduct monthly care audit on all resident assistants, conduct monthly med pass audit on all med tech’s,

End of month: monthly private pay ADL flow sheet changeover, monthly shower sheet distribution, billing support

Benefits:

Opportunities for advancement

Paid orientation and training

Employee recognition events

Paid time off

Medical, dental and vision available for full time employees

Requirements needed:

Prior experience managing a senior living facility (2 years)

Ability to handle multiple priorities effectively and delegate responsibilities to the appropriate individuals

Excellent written and verbal skills for effective communication and the ability to facilitate small group presentations

Proficient in organizational, time management skills

Demonstrates good judgment, problem solving and decision-making skills

Demonstration of proficiency in computer skills

Ability to work weekends, evenings and flexible hours as needed for resident care/services, must be available to our residents at peak service times and as needed.