Job Description

Take the next step in your career with an organization that strategically invests in the long-term health of the company, its technology and its people. The AbbVie Business Technology Solutions (BTS) team shapes the digital transformation necessary for our treatments to positively impact patients’ lives. In the role of Business Systems Consultant, you’ll work with the Patient Safety, Epidemiology, and Quality (PSEQ) business and tackle complex challenges as you develop and diversify your professional experiences while helping others grow and develop their skills.

In this role you’ll be responsible for:

Works directly with PSEQ clients to understand specific business processes and business drivers and business strategy; identifies and communicates resulting needs and opportunities for business process improvement that can be enabled via technology, with focus on Veeva Vault Safety and medical coding.

Leads PSEQ migrations associated with AbbVie acquisitions by determining migration scope, defines the approach, and oversees the project to ensure a successful outcome.

Investigates and understands capabilities of PSEQ systems and technologies already in use across PSEQ and similar AbbVie interconnected business areas; identifies information required to support the business strategy and leads the development of appropriate information management strategies, developing them as an integrated part of the business strategy.

Responsible for compliance with applicable Corporate and Divisional Policies and procedures. Identifies current and emerging business needs and evaluates alternative technology solutions using standard information systems methodologies and best practices.

Proactively seeks out strategic business opportunities for the application of new or existing technology capabilities across PSEQ with high-level business unit executives providing key opinion-leading clients with comprehensive strategic analyses and insights to help them discover strategic uses of technology products and services.

Works with BTS and industry leaders to shape the future of information technology for pharmacovigilance, leveraging Artificial Intelligence (AI), Robotic Process Automation (RPA), and workflow automation.

Makes recommendations to PSEQ process stakeholders regarding the correct approach to achieve process improvement objectives. These may include business process outsourcing, application development, or adopting business process management (BPM) practices.

Develops business relationships and integrates activities with other BTOs to ensure successful implementation and support of project efforts. Manages relationships between clients involved and BTOs to assure effective communication between the groups is occurring. Brokers services within BTS on behalf of customers; coordinates portfolio of solutions, and identifies interdependencies.

Has defined authority and responsibility for a significant area of work, including technical, financial and quality aspects. Establishes organizational objectives and delegates assignments. Accountable for actions and decisions taken by self and subordinates.