Client Relationship Specialist
Posted on Oct 3, 2024 by Eurofins USA Environment Testing
Cary, NC
Customer Service
Immediate Start
Annual Salary
Full-Time
Job Description
The Client Relationship Specialist is responsible for facilitating the day-to-day
communication between our clients and our laboratories, ensuring exceptional
client experience, and performing tasks within the various login departments.
Essential Duties and Responsibilities:
Manage inbound and outbound client communications via phone and/or email in a timely, solutions-oriented manner.
Advise walk-in clients about service information and project preparation.
Maintain a constant overview of projects in PLM/TEM/and IAQ departments that need login or client communication.
Unpack shipments and document receipt of sample.
Update client and project data records in LIMS and CRM software systems.
Collaborate with laboratory/operations personnel to resolve client inquiries and improve processes.
Ability to assist with administrative tasks as necessary.
Teamwork is the foundation of success at Eurofins CEI; We perform other tasks as needed across departments.
The Client Relationship Specialist is responsible for facilitating the day-to-day
communication between our clients and our laboratories, ensuring exceptional
client experience, and performing tasks within the various login departments.
Essential Duties and Responsibilities:
Manage inbound and outbound client communications via phone and/or email in a timely, solutions-oriented manner.
Advise walk-in clients about service information and project preparation.
Maintain a constant overview of projects in PLM/TEM/and IAQ departments that need login or client communication.
Unpack shipments and document receipt of sample.
Update client and project data records in LIMS and CRM software systems.
Collaborate with laboratory/operations personnel to resolve client inquiries and improve processes.
Ability to assist with administrative tasks as necessary.
Teamwork is the foundation of success at Eurofins CEI; We perform other tasks as needed across departments.
Reference: 203188879
https://jobs.careeraddict.com/post/95759070
Client Relationship Specialist
Posted on Oct 3, 2024 by Eurofins USA Environment Testing
Cary, NC
Customer Service
Immediate Start
Annual Salary
Full-Time
Job Description
The Client Relationship Specialist is responsible for facilitating the day-to-day
communication between our clients and our laboratories, ensuring exceptional
client experience, and performing tasks within the various login departments.
Essential Duties and Responsibilities:
Manage inbound and outbound client communications via phone and/or email in a timely, solutions-oriented manner.
Advise walk-in clients about service information and project preparation.
Maintain a constant overview of projects in PLM/TEM/and IAQ departments that need login or client communication.
Unpack shipments and document receipt of sample.
Update client and project data records in LIMS and CRM software systems.
Collaborate with laboratory/operations personnel to resolve client inquiries and improve processes.
Ability to assist with administrative tasks as necessary.
Teamwork is the foundation of success at Eurofins CEI; We perform other tasks as needed across departments.
The Client Relationship Specialist is responsible for facilitating the day-to-day
communication between our clients and our laboratories, ensuring exceptional
client experience, and performing tasks within the various login departments.
Essential Duties and Responsibilities:
Manage inbound and outbound client communications via phone and/or email in a timely, solutions-oriented manner.
Advise walk-in clients about service information and project preparation.
Maintain a constant overview of projects in PLM/TEM/and IAQ departments that need login or client communication.
Unpack shipments and document receipt of sample.
Update client and project data records in LIMS and CRM software systems.
Collaborate with laboratory/operations personnel to resolve client inquiries and improve processes.
Ability to assist with administrative tasks as necessary.
Teamwork is the foundation of success at Eurofins CEI; We perform other tasks as needed across departments.
Reference: 203188879
Share this job:
Alert me to jobs like this:
Amplify your job search:
Expert career advice
Increase interview chances with our downloads and specialist services.
Visit Blog