Customer Service Coordinator
Posted on Oct 2, 2024 by CV-Library
Adlington, Cheshire East, Cheshire, United Kingdom
Admin & Secretarial
Immediate Start
£29k - £31k Annual
Full-Time
Customer Service Coordinator
Permanent
Macclesfield
£29k - £31k pa
We are recruiting on behalf of our client in the Stockport area for a Customer Service Coordinator. This is a permanent role working Monday - Thursday 08.15 - 17.15 and Friday 08.00 - 13.00 paying between £29,000 - £31,000 per annum.
Our client is an international organisation and a true pioneer in their field, which offers true progression and growth opportunities. You will be working at their modern facility amongst a long standing team providing optimum levels of customer service to their clients all over the world.
Duties will include;
Managing a portfolio of key customers and learning their requirements by nuturing a partnership with each customer.
Being aware and reactive to any change in customer mood and reporting any issues to management.
Responding to all customer interactions in a professional and timely manner.
Ensuring notice is given of any technical, commercial, quality or manufacturing issues which may arise.
Working with all department on all customer product returns to establish liability and corrective action plan.
Monitor the progress of customer orders whilst driving corrective actions to ensure optimum level customer relations are maintained.
Provide Management with information on sales enquiries, response times, lead times and customer orders in the agreed format on a timely basis.
Communicate, investigate and provide input into resolving supply issues.
Process customer enquiries, orders and change requests.
Maintain, review and update price and customer lists.
Actively pursue debtors.
In order to be succesful you will need;
To be able to demonstrate a prove extremely high level of customer service in a B2B setting.
Have a passion for service delivery.
Excellent written and communication skills.
Have a positive and pro active approach to complex customers.
Be able to offer a true consultative and sensitive customer experience.
Have the ability to form partnerships with your customers.
Benefits include a salary of between £29,000 - £31,000, 31 days' holiday (incl. bank holidays), a significantly increased pension scheme, free on site parking plus many more.
Apply today through the advert or call (phone number removed)
Permanent
Macclesfield
£29k - £31k pa
We are recruiting on behalf of our client in the Stockport area for a Customer Service Coordinator. This is a permanent role working Monday - Thursday 08.15 - 17.15 and Friday 08.00 - 13.00 paying between £29,000 - £31,000 per annum.
Our client is an international organisation and a true pioneer in their field, which offers true progression and growth opportunities. You will be working at their modern facility amongst a long standing team providing optimum levels of customer service to their clients all over the world.
Duties will include;
Managing a portfolio of key customers and learning their requirements by nuturing a partnership with each customer.
Being aware and reactive to any change in customer mood and reporting any issues to management.
Responding to all customer interactions in a professional and timely manner.
Ensuring notice is given of any technical, commercial, quality or manufacturing issues which may arise.
Working with all department on all customer product returns to establish liability and corrective action plan.
Monitor the progress of customer orders whilst driving corrective actions to ensure optimum level customer relations are maintained.
Provide Management with information on sales enquiries, response times, lead times and customer orders in the agreed format on a timely basis.
Communicate, investigate and provide input into resolving supply issues.
Process customer enquiries, orders and change requests.
Maintain, review and update price and customer lists.
Actively pursue debtors.
In order to be succesful you will need;
To be able to demonstrate a prove extremely high level of customer service in a B2B setting.
Have a passion for service delivery.
Excellent written and communication skills.
Have a positive and pro active approach to complex customers.
Be able to offer a true consultative and sensitive customer experience.
Have the ability to form partnerships with your customers.
Benefits include a salary of between £29,000 - £31,000, 31 days' holiday (incl. bank holidays), a significantly increased pension scheme, free on site parking plus many more.
Apply today through the advert or call (phone number removed)
Reference: 222423295
https://jobs.careeraddict.com/post/95737773
Customer Service Coordinator
Posted on Oct 2, 2024 by CV-Library
Adlington, Cheshire East, Cheshire, United Kingdom
Admin & Secretarial
Immediate Start
£29k - £31k Annual
Full-Time
Customer Service Coordinator
Permanent
Macclesfield
£29k - £31k pa
We are recruiting on behalf of our client in the Stockport area for a Customer Service Coordinator. This is a permanent role working Monday - Thursday 08.15 - 17.15 and Friday 08.00 - 13.00 paying between £29,000 - £31,000 per annum.
Our client is an international organisation and a true pioneer in their field, which offers true progression and growth opportunities. You will be working at their modern facility amongst a long standing team providing optimum levels of customer service to their clients all over the world.
Duties will include;
Managing a portfolio of key customers and learning their requirements by nuturing a partnership with each customer.
Being aware and reactive to any change in customer mood and reporting any issues to management.
Responding to all customer interactions in a professional and timely manner.
Ensuring notice is given of any technical, commercial, quality or manufacturing issues which may arise.
Working with all department on all customer product returns to establish liability and corrective action plan.
Monitor the progress of customer orders whilst driving corrective actions to ensure optimum level customer relations are maintained.
Provide Management with information on sales enquiries, response times, lead times and customer orders in the agreed format on a timely basis.
Communicate, investigate and provide input into resolving supply issues.
Process customer enquiries, orders and change requests.
Maintain, review and update price and customer lists.
Actively pursue debtors.
In order to be succesful you will need;
To be able to demonstrate a prove extremely high level of customer service in a B2B setting.
Have a passion for service delivery.
Excellent written and communication skills.
Have a positive and pro active approach to complex customers.
Be able to offer a true consultative and sensitive customer experience.
Have the ability to form partnerships with your customers.
Benefits include a salary of between £29,000 - £31,000, 31 days' holiday (incl. bank holidays), a significantly increased pension scheme, free on site parking plus many more.
Apply today through the advert or call (phone number removed)
Permanent
Macclesfield
£29k - £31k pa
We are recruiting on behalf of our client in the Stockport area for a Customer Service Coordinator. This is a permanent role working Monday - Thursday 08.15 - 17.15 and Friday 08.00 - 13.00 paying between £29,000 - £31,000 per annum.
Our client is an international organisation and a true pioneer in their field, which offers true progression and growth opportunities. You will be working at their modern facility amongst a long standing team providing optimum levels of customer service to their clients all over the world.
Duties will include;
Managing a portfolio of key customers and learning their requirements by nuturing a partnership with each customer.
Being aware and reactive to any change in customer mood and reporting any issues to management.
Responding to all customer interactions in a professional and timely manner.
Ensuring notice is given of any technical, commercial, quality or manufacturing issues which may arise.
Working with all department on all customer product returns to establish liability and corrective action plan.
Monitor the progress of customer orders whilst driving corrective actions to ensure optimum level customer relations are maintained.
Provide Management with information on sales enquiries, response times, lead times and customer orders in the agreed format on a timely basis.
Communicate, investigate and provide input into resolving supply issues.
Process customer enquiries, orders and change requests.
Maintain, review and update price and customer lists.
Actively pursue debtors.
In order to be succesful you will need;
To be able to demonstrate a prove extremely high level of customer service in a B2B setting.
Have a passion for service delivery.
Excellent written and communication skills.
Have a positive and pro active approach to complex customers.
Be able to offer a true consultative and sensitive customer experience.
Have the ability to form partnerships with your customers.
Benefits include a salary of between £29,000 - £31,000, 31 days' holiday (incl. bank holidays), a significantly increased pension scheme, free on site parking plus many more.
Apply today through the advert or call (phone number removed)
Reference: 222423295
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