Calling all Senior Payroll Consultants

I am working with a client who is looking to bring on a Senior Payroll Consultant based in UK for a Permanent position

NO SPONSORSHIP

UK RESIDENTS ONLY

The objective is to contribute and be part of the team responsible for the support and execution of payroll activities ensuring that output is accurate and on time. Your responsibilities may be focused on payroll and/or customer services and you will be flexible supporting either as or when required.

RESPONSIBILITIES

• Independently process Payroll End to End to ensure they are delivered as per the agreed processing calendar(s) and to the agreed KPIs and/or independently perform Data Management or Customer Service activities as per the agreed calendar and KPIs
• Support Statutory and Year End Reporting to the agreed calendar(s) and to the agreed KPIs
• Use Payroll expertise to advise upon client queries/issues and ensure a strong understanding of country specific legislation and tasks
• Support and knowledge transfer Apprentices and/or Associates on Data Management or Customer Service activities
• Ensure Tickets and Calls are responded within SLA timescales and to a high standard
• Support System Maintenance Testing
• Liaise and transact with Third Parties
• SOC Controls completed on time and with the necessary evidences
• Support and contribute to root cause analysis to ensure details are accurate and that feasible preventative measures are suggested to limit any reoccurrence
• Conduct Knowledge Transfer sessions and ensure the audience has understood and can put into practice
• Maintenance of DWIs to ensure processes are up to date and reflective of the service
• All system issues/defects are reported correctly and tickets are logged with the necessary details and evidences so Application Services and/or Products can investigate
• Highlight to Service Manager any deviations from the standard scope of service
• Ability to recognize and deal appropriately with sensitive and confidential information
• Contribute to team meetings and raise any issues immediately to your Service Manager
• Build good relationships with internal stakeholders and keep them up to date when needed

REQUIREMENTS

• 100% Attainment of customer SLA agreements
• Demonstrate professionalism and act responsibly
• Adherence to all Security and Compliance procedures and quality standards
• Flexibility to support a global and fast paced environment
• Attention to detail
• Excellent Dutch written and verbal skills and good English skills
• Self-motivated and a willingness to learn

IF you are or know anyone who is suitable for this role, please apply or share and i will be in touch