Operations Coordinator

Peterborough

An opportunity to work in a national leading supplier of fire & security services within the Social Housing sector, the company has years of experience and are growing fast, they are looking for an experienced Operations Coordinator to join a successful and motivated team.

£22,300- £25,000

Full time | Office Based | 8-5pm | 22 days holiday + Bank Holidays | Company Pension Scheme

Main Responsibilities

Scheduling engineers to cover reactive and servicing jobs across a customer contract through outlined booking processes and the use of a job management system.
Ensure allocated jobs with engineers are completed and the scheduling process is properly closed out.
Escalate any scheduling issues or concerns to the Team Leader who will be able to address with the engineer, or in liaison with the Contract Manager and/or customer.
Support the contract with administrative tasks as required, such as billing, producing WIP reports to maintain the job management system ensuring all records are accurate and status updates progressed.
Knowledge and Experience

Solid understanding of planning systems, considering geographical locations to schedule engineers as efficiently as possible.
Proficiency in Excel and PowerPoint
Excellent time management skills and the ability to prioritise workload.
Excellent written and verbal communication skills, as our servicing engineers will be relying on you to share key information.
If you are local to the area and seeking a new Operations Coordinator position, then please apply now. If your application is successful a 4way member will be in touch