IT Support Specialist - Level 1
Posted on Oct 1, 2024 by Agape Care Group
Spartanburg, SC
Insurance
Immediate Start
Annual Salary
Full-Time
Overview:
Become an IT Support Specialist with Agape Care Group
We are looking for an entry level IT Support Specialist to join our team who will answer incoming team member calls or email concerning IT related issues, including but not limited to network, server, hardware, software, printing, other computer and telecommunication issues. You will provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, email, and operating systems. In this role, you will often perform level 1 problem diagnostics and resolution of moderately complex system hardware, software, network and operator issues including but not limited to password resets, basic application installation/re-installation, and end user training. You will also focus on setting up and configuring IT equipment and peripheral equipment such as docking stations, screens, printers and recycle returned IT equipment.
And just like all of our team members, our IT Support Specialists have access to Agape Care’s supportive leadership team and professional development opportunities with plenty of room for advancement.
We’re Offering Even More Great Benefits When You Join Our Family!
Tuition Reimbursement
Immediate Access to Paid Time Off
Employee Referral Program Bonus Eligibility
Matching 401K
Annual Merit Increases
Years of Service Award Bonuses
Pet Insurance
Financial and Legal Assistance Program
Mental Health and Counseling Programs
Dental and Orthodontic Coverage
Vision Insurance
Health Care with Low Premiums
$500 Matching Health Savings Account
Short-term and Long-term Disability
Virgin Pulse Wellness Program
Fertility Assistance Program
About Agape Care Group
A leading hospice, palliative, and pediatric comfort care provider in the Southeast, Agape Care Group is dedicated to serving patients and families with love and delivering the highest quality care. Our network consists of Agape Care South Carolina and Agape Care Georgia, and at any location within our company, you’ll find a career that means something. You’ll not only have the opportunity to use your skills to make a real difference, but you’ll also be part of an inclusive, respectful work environment filled with peers who have answered the call to care for others.
Our Company Mission
Agape Care’s mission is to serve with love, providing comfort and support through compassionate care and meaningful experiences. For our team members, these aren’t empty words. In every interaction, no matter how big or small, we’re dedicated to providing a superior experience for patients facing life-limiting illnesses and their families.
Qualifications:
EDUCATION: Associates degree (2) two year college or technical school preferred.
EXPERIENCE: 1-3 years related experience and Knowledge of MDM’s, Microsoft Intune/O365 is preferred.
SKILLS: Strong inter-personal and communication skills; Train users in complex topics, ability to communicate concepts to technical and non-technical users. Broad knowledge of data processing systems, concepts, and methodologies system back up, disaster recovery, system administration, data integrity. Analytical and problem solving skills, and strong self-direction.
Required: Reliable transportation.
We’ve worked hard to build a caring culture of integrity, communication, diversity and positive experiences, and we’d love for you to join our family.
*Pay is determined by years of experience and location.
Become an IT Support Specialist with Agape Care Group
We are looking for an entry level IT Support Specialist to join our team who will answer incoming team member calls or email concerning IT related issues, including but not limited to network, server, hardware, software, printing, other computer and telecommunication issues. You will provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, email, and operating systems. In this role, you will often perform level 1 problem diagnostics and resolution of moderately complex system hardware, software, network and operator issues including but not limited to password resets, basic application installation/re-installation, and end user training. You will also focus on setting up and configuring IT equipment and peripheral equipment such as docking stations, screens, printers and recycle returned IT equipment.
And just like all of our team members, our IT Support Specialists have access to Agape Care’s supportive leadership team and professional development opportunities with plenty of room for advancement.
We’re Offering Even More Great Benefits When You Join Our Family!
Tuition Reimbursement
Immediate Access to Paid Time Off
Employee Referral Program Bonus Eligibility
Matching 401K
Annual Merit Increases
Years of Service Award Bonuses
Pet Insurance
Financial and Legal Assistance Program
Mental Health and Counseling Programs
Dental and Orthodontic Coverage
Vision Insurance
Health Care with Low Premiums
$500 Matching Health Savings Account
Short-term and Long-term Disability
Virgin Pulse Wellness Program
Fertility Assistance Program
About Agape Care Group
A leading hospice, palliative, and pediatric comfort care provider in the Southeast, Agape Care Group is dedicated to serving patients and families with love and delivering the highest quality care. Our network consists of Agape Care South Carolina and Agape Care Georgia, and at any location within our company, you’ll find a career that means something. You’ll not only have the opportunity to use your skills to make a real difference, but you’ll also be part of an inclusive, respectful work environment filled with peers who have answered the call to care for others.
Our Company Mission
Agape Care’s mission is to serve with love, providing comfort and support through compassionate care and meaningful experiences. For our team members, these aren’t empty words. In every interaction, no matter how big or small, we’re dedicated to providing a superior experience for patients facing life-limiting illnesses and their families.
Qualifications:
EDUCATION: Associates degree (2) two year college or technical school preferred.
EXPERIENCE: 1-3 years related experience and Knowledge of MDM’s, Microsoft Intune/O365 is preferred.
SKILLS: Strong inter-personal and communication skills; Train users in complex topics, ability to communicate concepts to technical and non-technical users. Broad knowledge of data processing systems, concepts, and methodologies system back up, disaster recovery, system administration, data integrity. Analytical and problem solving skills, and strong self-direction.
Required: Reliable transportation.
We’ve worked hard to build a caring culture of integrity, communication, diversity and positive experiences, and we’d love for you to join our family.
*Pay is determined by years of experience and location.
Reference: 202880491
https://jobs.careeraddict.com/post/95704351
IT Support Specialist - Level 1
Posted on Oct 1, 2024 by Agape Care Group
Spartanburg, SC
Insurance
Immediate Start
Annual Salary
Full-Time
Overview:
Become an IT Support Specialist with Agape Care Group
We are looking for an entry level IT Support Specialist to join our team who will answer incoming team member calls or email concerning IT related issues, including but not limited to network, server, hardware, software, printing, other computer and telecommunication issues. You will provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, email, and operating systems. In this role, you will often perform level 1 problem diagnostics and resolution of moderately complex system hardware, software, network and operator issues including but not limited to password resets, basic application installation/re-installation, and end user training. You will also focus on setting up and configuring IT equipment and peripheral equipment such as docking stations, screens, printers and recycle returned IT equipment.
And just like all of our team members, our IT Support Specialists have access to Agape Care’s supportive leadership team and professional development opportunities with plenty of room for advancement.
We’re Offering Even More Great Benefits When You Join Our Family!
Tuition Reimbursement
Immediate Access to Paid Time Off
Employee Referral Program Bonus Eligibility
Matching 401K
Annual Merit Increases
Years of Service Award Bonuses
Pet Insurance
Financial and Legal Assistance Program
Mental Health and Counseling Programs
Dental and Orthodontic Coverage
Vision Insurance
Health Care with Low Premiums
$500 Matching Health Savings Account
Short-term and Long-term Disability
Virgin Pulse Wellness Program
Fertility Assistance Program
About Agape Care Group
A leading hospice, palliative, and pediatric comfort care provider in the Southeast, Agape Care Group is dedicated to serving patients and families with love and delivering the highest quality care. Our network consists of Agape Care South Carolina and Agape Care Georgia, and at any location within our company, you’ll find a career that means something. You’ll not only have the opportunity to use your skills to make a real difference, but you’ll also be part of an inclusive, respectful work environment filled with peers who have answered the call to care for others.
Our Company Mission
Agape Care’s mission is to serve with love, providing comfort and support through compassionate care and meaningful experiences. For our team members, these aren’t empty words. In every interaction, no matter how big or small, we’re dedicated to providing a superior experience for patients facing life-limiting illnesses and their families.
Qualifications:
EDUCATION: Associates degree (2) two year college or technical school preferred.
EXPERIENCE: 1-3 years related experience and Knowledge of MDM’s, Microsoft Intune/O365 is preferred.
SKILLS: Strong inter-personal and communication skills; Train users in complex topics, ability to communicate concepts to technical and non-technical users. Broad knowledge of data processing systems, concepts, and methodologies system back up, disaster recovery, system administration, data integrity. Analytical and problem solving skills, and strong self-direction.
Required: Reliable transportation.
We’ve worked hard to build a caring culture of integrity, communication, diversity and positive experiences, and we’d love for you to join our family.
*Pay is determined by years of experience and location.
Become an IT Support Specialist with Agape Care Group
We are looking for an entry level IT Support Specialist to join our team who will answer incoming team member calls or email concerning IT related issues, including but not limited to network, server, hardware, software, printing, other computer and telecommunication issues. You will provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, email, and operating systems. In this role, you will often perform level 1 problem diagnostics and resolution of moderately complex system hardware, software, network and operator issues including but not limited to password resets, basic application installation/re-installation, and end user training. You will also focus on setting up and configuring IT equipment and peripheral equipment such as docking stations, screens, printers and recycle returned IT equipment.
And just like all of our team members, our IT Support Specialists have access to Agape Care’s supportive leadership team and professional development opportunities with plenty of room for advancement.
We’re Offering Even More Great Benefits When You Join Our Family!
Tuition Reimbursement
Immediate Access to Paid Time Off
Employee Referral Program Bonus Eligibility
Matching 401K
Annual Merit Increases
Years of Service Award Bonuses
Pet Insurance
Financial and Legal Assistance Program
Mental Health and Counseling Programs
Dental and Orthodontic Coverage
Vision Insurance
Health Care with Low Premiums
$500 Matching Health Savings Account
Short-term and Long-term Disability
Virgin Pulse Wellness Program
Fertility Assistance Program
About Agape Care Group
A leading hospice, palliative, and pediatric comfort care provider in the Southeast, Agape Care Group is dedicated to serving patients and families with love and delivering the highest quality care. Our network consists of Agape Care South Carolina and Agape Care Georgia, and at any location within our company, you’ll find a career that means something. You’ll not only have the opportunity to use your skills to make a real difference, but you’ll also be part of an inclusive, respectful work environment filled with peers who have answered the call to care for others.
Our Company Mission
Agape Care’s mission is to serve with love, providing comfort and support through compassionate care and meaningful experiences. For our team members, these aren’t empty words. In every interaction, no matter how big or small, we’re dedicated to providing a superior experience for patients facing life-limiting illnesses and their families.
Qualifications:
EDUCATION: Associates degree (2) two year college or technical school preferred.
EXPERIENCE: 1-3 years related experience and Knowledge of MDM’s, Microsoft Intune/O365 is preferred.
SKILLS: Strong inter-personal and communication skills; Train users in complex topics, ability to communicate concepts to technical and non-technical users. Broad knowledge of data processing systems, concepts, and methodologies system back up, disaster recovery, system administration, data integrity. Analytical and problem solving skills, and strong self-direction.
Required: Reliable transportation.
We’ve worked hard to build a caring culture of integrity, communication, diversity and positive experiences, and we’d love for you to join our family.
*Pay is determined by years of experience and location.
Reference: 202880491
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