2nd Line Desktop Support Engineer - Milton Keynes

5 Days per week onsite - £25k-£35k

2nd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops.

Key skills:

* Strong 2nd Line support experience

* Conduct administration tasks for server operating systems.

* Collaborate with RDS, Citrix, and Hyper-V technologies.

* Supply assistance for smartphones (Android & iOS), tablets (Android & iOS), printers, scanners, copiers, and other hardware devices.

* Oversee Office 365 administration, including user account management, Azure AD, Exchange, etc.

* Manage various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA.

* Administer backup technologies and antivirus/security software.

* Execute cable patching and utilize remote access tools.

* Leverage ITSM tools for streamlined service delivery.

* Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks.

* Possess outstanding customer service and communication aptitudes.

* Display a fervent dedication to their profession and a commitment to delivering superior client-centric service.

Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration.

Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!

Crimson is acting as an employment agency regarding this vacancy