Job Title: Senior 2nd Line Engineer
Location: Cheshire
Job Type: Office & Field based
Salary: £35,000 - £40,000 DOE

Our client is dedicated to providing top-tier IT services to a diverse range of clients. They pride themselves on their customer-focused approach and ability to solve complex technical problems efficiently and effectively. We are looking for a Senior 2nd Line IT Support Engineer to join their team and help continue to deliver exceptional support to a wide range of clients.

Please note a driving licence and own vehicle (mileage paid) is required. Company van can also be provided.

Key Responsibilities:

Work on various client based projects
Resolve complex technical issues
Site visits, audit new customers, suggesting recommendations
Diagnose software and hardware faults
Helpdesk support for AV, phone, hardware issuesPersonal Attributes:

Extensive use of Office 365 package
Knowledge on firewall, networking/security procedures, routing & switches
Understanding of Network protocols - DNS, DHCP, TCP/IP, WAN, LAN
Experience with virtualisation - Hyper-V / VMWare / Citrix etc
MS Certs highly desired
Fantastic communication skills, confident talking with seniors
Enthusiastic with a can-do attitude
Great team player, happy to help each other outBenefits:

Company vehicle / or mileage paid
Free parking on site
28 Days annual leave
Workplace pension
Collaborative and supportive team environment
Additional money earnt with on call or call out fee'sIf you are a motivated and skilled IT professional looking for a challenging and rewarding role, we would love to hear from you! Please apply for immediate consideration and interview!

Key Words: Senior IT Technician, 2nd line, 2nd/3rd line, Senior IT Engineer, Field Engineer, MSP Engineer

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy