IVECO – Administration Supervisor
Location: IVECO, Winsford, Cheshire, CW7 3QP - On Site
Salary: £27K – £28K DOE + Benefits!
Contract: Full Time, Permanent
Hours: 08:30 – 17:00, Monday – Friday
Benefits: 25 days plus annual leave plus BH, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Eye test vouchers, Electric vehicle salary sacrifice scheme, Employee assistant programme
A career with DEKRA UK is never dull and offers unlimited opportunities for people with the desire to succeed who want to work with a forward thinking, customer-focused company.
In the UK, we offer diverse services across vehicle testing and inspections, automotive solutions, insurance and claims management, oil and gas and process safety and explosives testing.
As part of DEKRA, the world’s leading expert organisation, we are the global partner for a safer, secure and sustainable world.
We are now recruiting for an Administration Supervisor to support and supervise the IVECO administration team with delivering a variety of administration tasks, liaising with our DEKRA inspections team and acting as a main point of contact on-site for our customer.
As our Administration Supervisor you will be responsible for:
* Supervising the Iveco administration team and conducting annual and bi-annual reviews.
* Pre-Return tasks, Vehicle Returns Management and Vehicle Inspections/Return Management.
* Vehicle Storage and Purchase Order Management.
* Stock Acceptance Management and KPI evaluation and reporting.
* Communicate with customers through regular emails and phone calls.
* Ordering any missing documents on the official website and systems
* Analysing the inspection reports for mistakes and identifying certain criteria’s
* Sending the inspection reports to partners and customers
* Invoicing and responding to any queries
* Using and exporting reports from different ICT tools and system
* Ensuring the status of vehicles is updated on the official government website
* Ensuring mileages on the system are updated.
* Managing and ensuring GDPR is adhered to
* Being a point of escalation internally and externally
* Miscellaneous Administration
Knowledge, Experience and Qualifications
* Supervisory or management experience
* Ability to demonstrate experience of working within a Customer Service environment
* Ability to provide excellent customer service both over the telephone or face to face
* PC literate and experience in using various computer-based systems
* Great attention to detail and ability to manage sensitive data
* An excellent working knowledge of Excel and ability to manipulate data
* Able to organise and prioritise, working to tight time schedules
* Reliable with good time keeping skills.
If you are interested in being considered for this opportunity, Apply today forwarding an up-to-date copy of your CV along with a covering letter (including salary expectations) in the first instance.
No agencies please